This paper from Selfserviceworld.com, is intriguing and captures the general trend we can all see, for ATM type machines showing up everywhere within otherwise traditional shops and stores.
TheFivePromisesofSelf-Service.pdf
There is a new generation of ATM like machines that are available to Banks. These machines will perform additional functions, and are only limited by the Banks' imagination and technology constraints. These ATM's can provide "assisted self service". Customers can perform the bulk of the transaction, (commercial deposit, wire transfer, purchase a draft) at the ATM, and complete with the CSR.
This provides greater efficiency to the CSR team, and speed and control to the customer.
Examples:
Relevance to Bankwatch:
Banks in Japan and Europe already have ATM's inside the branch. There are a new generation of machines with enhanced functionality that offer significant advantages to Banks' to (semi) automate complex in-branch transactions.
Bankwatch 