Those locations are a mix of foreign, and US. 

Washington Mutual Fires 1,400 Call Center Workers – –

Donahoe-Wilmot said the layoffs were “part of our strategy announced last year to move back-office jobs to lower-cost locations.” In November, the company said it planned to increase the number of offshore jobs from about 1,600 then to about 6,000 by the end of 2007, she said.

However this is all consistent with Washington Mutual earlier announcement.

In November, the company said it planned to increase the number of offshore jobs from about 1,600 then to about 6,000 by the end of 2007, she said.

Relevance to Bankwatch:
It remains to be seen how this will impact service levels.  WAMU are associated with technology innovation, and choice, so low cost back office help is probably satisfactory for them, and necessary to reduce costs.

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