Spent a great day with Juergen and Uwe from Wincor today. Only thing wrong is that the day wasn't long enough. Wincor are showing very high growth curves in their delivery and penetration of ATM's worldwide. They are showing Diebold and NCR, that being the old installed base, is not enough.
Key point in my mind, and why the smart companies are using Wincor's is that they are entirely open, based on open standards. Their ATM's are just (I say "just" lightly) IBM P4 PC's. The interfaces, connections, and hardware are all standard off the shelf stuff. This makes their machines cheaper, simpler, and easily extendible to web services. You can use their application software or your own, such as Phoenix. The old days, where ATM manufacturers (and telephone applications too) relied on proprietary software, hard coded into the hardware are long gone.
In a multi channel environment, where you want to extend your brand experience into the channel, and be consistent across channels, they have a winning product.
Wincor Nixdorf is one of the world’s leading providers of IT solutions to retailers and retail banking. The Company’s extensive portfolio, which consists of hardware, software, consulting services, system maintenance and other services, is centered around the business processes at work within banks and retail chains which operate extensive branch networks, and is aimed at optimizing costs, reducing complexity and improving service to the end customer. Wincor Nixdorf uses the expertise in its core business with banks and retailers to diversify into other sectors. These include lottery companies, service station operators, hospitality and corporate restaurant businesses and large industrial companies.
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