Click fraud could alienate trusted sites

Click fraud is a multi billion business now.  There is the view that it doesn’t matter so long as you are getting post click actions.  The view is that the clicks must be resulting in some measurable result that makes the campaign worthwhile.

Click fraud – Wikipedia, the free encyclopedia

Click fraud occurs in pay per click online advertising when a person, automated script, or computer program imitates a legitimate user of a web browser clicking on an ad, for the purpose of generating an improper charge per click. Click fraud is the subject of some controversy and increasing litigation due to the advertising networks being a key beneficiary of the fraud whether they like it or not.

I think click fraud does matter.  It matters not just because anything based on a percentage of fraud is bad.  It matters not, even because if we choose to accept it and plough on anyway, it will just get more pervasive. 

It matters because its bad for consumers.  The argument for continuing is based on sufficient clicks providing sufficient purchase actions.  But the environment that consumers are clicking through on will be more and more polluted by marketing volume noise, created by the falling cost.  That falling cost will occur because the pay per click model has no basis on the ultimate purchase action.  So more and more clicks are required, to find willing buyers.  This lowers the barrier to entry and advertisers will be pervasive, including bad ones, porno etc. It will snowball.

I am really fascinated to understand the evolution of online marketing, and would be interested in any views on this topic.

Relevance to Bankwatch:
1-1 marketing is a long way off.  Users will avoid sites that annoy them, and they do that today.  Trusted sites, will do well to be careful in the nature of marketing they adopt, to ensure the retain customers trust.

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2 thoughts on “Click fraud could alienate trusted sites

  1. Good point of view and I’m happy to be linked on the other side (thanks). Yes, I still stand by and say as long as you are hitting your cost per sale especially in the financial services category then go worry about something else. If you are getting click fraud then you won’t hit your metrics and a smart marketer will shut it down, hurting Google in the process.

    On the flip side, I think the Googles of the world should do more to police this and should consider it a top problem (see http://pardonmyfrench.typepad.com/pardonmyfrench/2006/07/cuban_versus_sc.html) They are the ones that benefit even if click fraud is 10%. Marketers and advertisers should continue to beat them up over this, however how many of your other marketing programs have this much visibility? Let’s not throw the baby out with the bath water.

    PardonMyFrench,

    Eric

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