Account alerts software providers

A search on this topic, brought out the following providers in this space.  No particular order.  Also some Forrester links for Forrester subscribers.  If anyone is aware of others vendors in this space, please free to add in the comments.

Infosys Finacle

With Finacle alerts, financial institutions can instantly notify customers and internal users  whenever an important business event occurs, through the medium of his choice: email,  mobile phone, pager, fax or voice. For example, a customer could choose to be notified  by SMS when an important payment clears or if an account balance exceeds a specified  threshold. Similarly, alerts could be used internally to help risk managers detect fraud  when unusual transaction patterns are detected.

Clairmail

ClairMail extends messaging to provide instant, one-click access to all applications and  services from any mobile device. Email, SMS and IM become the trusted paths to vital  information, empowering companies to mobilize user access for a fraction of the time and cost of complex alternatives that require development, client software and  application changes.

Adeptra

Catch more actual fraud sooner and penetrate lower score bands to stop higher-value fraudulent cases, by verifying potentially fraudulent transactions through automated contacts. Cut costs through use of virtual agents

  • Avoid losses by resolving fraud cases sooner
  • Build your companies reputation for high value service

Envoyorldwide

PAR3 Communications, Inc. is the leading provider of enterprise customer communication solutions.

Our innovative solutions help organizations transform the way they communicate with their customers, and their employees. From planned campaigns about collections and customer service, to unplanned emergencies and disaster recovery, we provide a comprehensive suite of hosted communication from one proven source

Centerpost

It’s a packed playing field. You have to stand out. Create real value. Our Automated Customer Reach solutions can set you apart from the crowd – helping you provide the information your customers want, when they want it and how they want it.

Claims status notifications. Appointment confirmations. Late payment reminders. Banking alerts. Some of the world’s leading brands in industries from financial services to travel to healthcare have turned to us for their communications needs. You too can get an edge with CenterPost.

Appriss

Since 1994, Appriss has provided innovative technology solutions that help hundreds of local, state, and Federal government agencies serve and protect their citizens. Through products like VINE® and JusticeXchange™, Appriss is helping to improve the efficiency, effectiveness, and accessibility of government agencies across the country.

Hundreds of government agencies across the country trust Appriss to help them serve and protect their citizens. What can we do for you?

Forrester views

Forrester Market overview

Relevance to Bankwatch:
Account alerts are fast becoming table stakes for banks.  Account alerts support identity theft, and self service fraud protection. They will also drive loyalty, as banks lever account alerts to promote customers advocacy.

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One thought on “Account alerts software providers

  1. Hey Colin,

    Wow, you do Blog a lot. When do you sleep?

    On this topic, are you moving forward with Account Alerts and how do you see the Canadian pack. I refer to this category of solution as event management. Do you see it the same way?

    – M

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