In what I believe is the first major speech from Ray Ozzie, since he took over the Chief Software Architect role from Bill Gates, he lays out some ideas of his vision. As Banks, we use their products, and our customers are impacted by their services. Our competitors are facilitated by their services. Worth the read.
MSFT Financial Analyst Meeting: Ray Ozzie
As many of you are already pretty aware, I strongly believe that Internet services will play a very important role for Microsoft moving forward. So I thought I’d devote my entire time with you today on that specific topic. I’ll lay out three things.
- First, why I believe that a fundamental transformational shift toward services is a necessary and appropriate course of action for all technology companies at this juncture.
- Second, I’ll lay out a specific service-centric conceptual model that’s intended to help you understand how we’re now framing the “what” and the “why” of Microsoft’s offerings across all markets.
- And finally I’ll lay out some metrics that I’m using and we’re using to measure our progress in services.
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