Here is an extract from a U.K. National Audit Office report entitled “Delivering Successful IT-Enabled Business Change.” This is courtesy of Shane at ITbusiness.ca. He rightly points out that it represents a positive view of the right questions to ask, to ensure your IT performs to a level that the business expects.
- Is the board able to make informed judgements about the department’s capacity to manage change?
- Does the department have in place a decision making structure that will ensure strong and effective leadership of the IT-enabled business change?
- What incentives exist to drive performance?
- Does the department have the necessary programme management skills?
- What is the natural division of duties between the Programme and Project Management Centre of Excellence and the Chief Information Officer?
- How will the department establish and promote an open and constructive relationship with suppliers?
- How clear is the department about the business process that it is seeking to change or develop?
- Beyond immediate technical success, how will wider benefits be secured?
Tags: IT+governance, IT+strategy
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