Alex and the smart folks at Arvetica do a great job of capturing comments from thought leaders in Private Banking. I met Alex and his colleagues at LIFT earlier this year, and they are doing good stuff.
This particular interview rang a chord for me, with comments that can be applied to any Bank model.
The business model of quirin bank can be described in one sentence:
we are the first bank in Germany that can honestly and truly call
itself a ‘Customers Advocate Bank’. What does this exactly mean?
- First: we are completely transparent. The costs of our services are
clearly communicated to our clients: they pay a flat-fee of only 75
Euros a month plus profit sharing. We do not take any hidden
commissions like the usual banks do. And also there are no unprofitable
transactions on clients bank accounts, which get us money but not the
client! We strongly believe that with this approach we create much
better value for money for our clients than is usually the case.- Second: we are completely independent: we are not dependent on any
commissions this is why we are not obliged to sell our own
house-products. On the contrary: we advise our clients objectively and
independently and advise them on the most intelligent and economically
efficient products – we do financial consulting and not product-selling- Third: we are a ‘Customers Advocate bank’ serving our clients
interests 100 percent. Only if we earn money for our clients we will
earn money as a bank. This business model creates a real win-win
situation for both: clients and bank- Fourth: Making clients assets grow is our first and foremost
target. We are the first bank in Germany which writes back all
commissions to its clients. Furthermore we allow interests on clients
deposits that are often the best you can get in the market; these are interests, which banks grant to each other and which are
normally higher than the interests that banks grant to their customers.
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This is very interesting. Anyone know of any other private banks which operate an independent, partly non-own-product model?