Chris posts about eBank in Japan. They are an exclusively internet Bank and some of the statistics are staggering. They have $8 bn in assets, and yet only 195 employees.
eBank purely exists as an internet bank, accessible via any internet-attached device which, these days, is predominantly the mobile phone. eBank, because of this exclusive channel focus upon internet-based banking, built a bank specifically to exploit this channel. This is radically different to most banks that built internet banking as an additional channel to exploit the existing bank.
They are built for pure automation wherever possible. The account open process is automated, using optical recognition and automated identity verification.
Worth the read.

Thanks for the link – I think these folks represent the future of banking (http://smartenoughsystems.com/wp/2008/07/16/is-ebank-the-future-of-banking/)
JT
James Taylor
Author, with Neil Raden, of Smart (Enough) Systems