While this feels a little bit like a solution chasing a problem, its nice to see some experimentation happening.  In particular the interaction between the customers phone and the employee desktop is interesting. 

NCR taps Microsoft Surface technology for branch transactions | Finextra

Mark Grossi, VP, advanced development, NCR, says: "NCR knows that our bank customers want faster and easier ways to conduct transactions. This prototype demonstrates how assisted service technology will continue to enhance interactions between banks and their customers."