This is a great story showing that an organisation, in this case a government, can adopt linux. The bad news is that is has taken so long, and I am sure this reflects the denial of users and managers. All I can say as a loyal linux user, is give it time and it will work.
The State of Munich’s Ongoing Linux Migration | Slashdot
Currently, about 60% of desktops are using OpenOffice, with the remaining 40% to be completed by the end of 2009. Firefox and Thunderbird are being used in all of the city’s desktop machines.
Bankwatch 
“I am sure this reflects the denial of users and managers”
Spoken like someone who has never worked a day in IT in his life (or read the article it appears). A large migration to any new system takes time. Whether it be Windows, Linux, SAP, PeopleSoft, etc… In a lot of ways Linux is harder to roll out as the tools needed to support such a large implementation simply do not exist. But if done intelligently they should see savings from it.
(personally I always found OpenOffice too unstable to use for any extended period of time so hopefully this effort spurs improvement in that suite)
Open source is gaining ground, that’s good!