Open AI have produced this report based on anonymized data from actual usage of ChatGPT. Full report at end of post.

Foreword:

01	Enterprise usage is scaling, with deeper workflow integration. ChatGPT message volume grew 8x and API reasoning token consumption per organization increased 320x year-over-year, demonstrating that more enterprises are using AI and their intensity of usage has increased.
02	Enterprises that leverage AI are experiencing measurable produc tivity and business impact. Enterprise users report saving 40–60 minutes per day and being able to complete new technical tasks such as data analysis and coding. Case studies indicate AI is contributing to important outcomes such as revenue growth, improved customer experience, and shorter product-development cycles.
03	Enterprise growth is global and rapidly accelerating across industries. Over the past six months, international adoption has surged as organizations worldwide deepen their use of AI, complementing continued strong momentum in the U.S. In the past 12 months, the median sector grew by more than 6x, with the technology sector leading the pack at 11x.
04	A widening gap is emerging between leaders and laggards. Frontier workers are sending 6x more messages and frontier firms are sending 2x as many messages per seat than the median enterprise. There’s a substantive gap in the likelihood to utilize the most capable AI tools today, despite broad availability of these tools. Models are capable of far more than most organizations have embedded into workflows, and this presents an opportunity for firms

Looking ahead, the next phase of enterprise AI will be shaped by stronger performance on economically valuable tasks, better understanding of organizational context, and a shift from asking models for outputs to delegating complex, multi-step work flows. As these capabilities mature, we expect organizations to not only improve e fficiency, but discover new ways to serve customers and deliver value. The findings in this report represent early signs of how AI is beginning to reshape the modern enterprise. As enterprise AI evolves, OpenAI will continue to share real-world evidence on how AI is in fluencing firms, workers, and the broader economy.

Ronnie Chatter ji

Chief E conomist

OpenAI

Discussion:

Personal use is gradually creeping into business use. Business is still gaining from the personal use with employees indication up to an hour or more in productivity gain, supplemented by being able to perform tasks that were impossible before.