Category: AI

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Alfa follows a good internet media strategy | Russia

Colin Henderson

Daniel notes good practices in managmenent of a merger using web media. Alfa follows a good internet media strategy – covering its merger with Kazna | Retail Banking in Russia An absolute majority of posts at this blog deals with operational aspects of banks business – but recent coverage of Alfa-Bank and Severnaya Kazna merger gives good examples on how a Web-media strategy of a bank can be formulated to better suit the wavering clients of the banks, and convey a positive image of banks in merger. Continue reading Alfa follows a good internet media strategy | Russia

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BofA to Eliminate Wire Transfers from Branches, Moving Volume to Online Banking | netbanker

Colin Henderson

By co-incidence here is yet another chink in the armour of the branch network. Long ago Jim had the foresight to write what others could not admit to at that time, with the 40 year view of The Demise of Branches. Iin that far-sighted piece Jim aimed at the core raison d’etre amongst traditionalists, account acquisition, and developed potential approaches to offer a better value proposition than ‘just being there’. In 2006, Banks were in major branch build out mode, to support their market share objectives. The payback period on those branches is extended to say the least. On the … Continue reading BofA to Eliminate Wire Transfers from Branches, Moving Volume to Online Banking | netbanker

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How Teenagers Consume Media | Morgan Stanley

Colin Henderson

This report has caused quite the stir after MS released it. No-one is seriously suggesting any statistical accuracy, but it is interesting in context of how teens use internet, and we know that generational change occurs based in some part on how teens grow up. Enjoy. Media research note by ‘teenage scribbler’ causes City sensation | FT A research note written by a 15-year-old, who was not born when former chancellor Nigel Lawson dismissed City analysts as ” teenage scribblers “, has become the talk of middle-aged media executives and investors. Morgan Stanley’s European media analysts asked Matthew Robson, one … Continue reading How Teenagers Consume Media | Morgan Stanley

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Are we finally seeing the demise of the bank branch

Colin Henderson

Finally we are seeing hints of what we all know is inevitable.  It has taken a long time and probably this latest economic crisis, but the long view on branches suggests a damatic shift with less of them. Slow but inexorable move to online banking Yet slowly but surely, the internet is starting to make its mark on the sector as more people move their banking online. Lloyds is to shut up to 400 branches as part of its integration of HBOS. Its rivals are likely to follow suit. A decade from now, the local branch could well be an … Continue reading Are we finally seeing the demise of the bank branch

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Most popular posts, now and all time on thebankwatch.com

Colin Henderson

It is always interesting to look at the usage of this blog and which items are most popular, then speculate why that might be.  Any comments on this welcome, because I can try to adapt towards items that are needed.  Overall there is some consistency between the all time, and the newer stats. Comments and observations welcome. Most popular posts at the moment – June 2009: Deloitte report | “The Shift Index: Recession masking long-term competitive challenges” America’s largest Credit Unions How to web 2.0 your bank Japanese online shopping site Rakuten to open eBank Building the Bank of the … Continue reading Most popular posts, now and all time on thebankwatch.com

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Deloitte report | “The Shift Index: Recession masking long-term competitive challenges”

Colin Henderson

Deloitte put out some good stuff, but this one is superlative.  The context here is is for planners thinking about the future and wondering how to think about the future.  That context is hard to achive with so much information, and so much new information every day.  For example we have all seen and heard the Iran/ Twitter discussion, and impacts here and here.  We have seen government influence Twitter to keep the ‘people influence’ moving.  We see internet advancing rapidly, Google supposedly taking over advertising, yet Facebook with over 200M users, actively resisting advertising.  We see online banking growing … Continue reading Deloitte report | “The Shift Index: Recession masking long-term competitive challenges”

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State Department official, Jared Cohen, e-mailed Twitter – delay scheduled maintenance

Colin Henderson

This has little directly to do with banking per se, but it has a lot to do with information seeking, gathering, and the seismic shifts in how transparency of otherwise opaque bodies can be nullified by the internet tools available.  It is also just plain fascinating, and something all strategists should watch and try to understand. Whether this was innocent or otherwise, it appears to be a fact that it happened hence the significance.  Also read here for discussion and note the ‘informed’ comments.  One cannot help but think that there is something deliberate to all this, and even that … Continue reading State Department official, Jared Cohen, e-mailed Twitter – delay scheduled maintenance

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Credit Card defaults rising although manageable so far

Colin Henderson

As noted in Nov 2007, the next thing to watch following sub prime which was already prevalent then was credit card defaults.  It has taken longer than expected which is interesting, but it is now clearly a trend, although being managed so far.  It is clear that credit card companies are pro-actively managing the situation knowing full well that to ignore would bring disaster.  Read Calculated Risk here for examples. Capital One Chargeoffs Rise To 9.4%; American Express Chargeoffs 10%; Card Issuance Drops 50% Credit cards losses are accelerating at Capital One, a trend one should expect to continue given … Continue reading Credit Card defaults rising although manageable so far

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Deloitte Report – “The New Financial Services Marketplace” | How are you redesigning your Bank?

Colin Henderson

This new report (12 pages) with the subtitle ‘Restoring Broken Markets’ deals with the new reality of frozen securitization markets and the renewal of traditional banking – re-intermediation – as the backstop point along with 5 others including industry consolidation, government ownership, and consumer protection.  This is the first in a series, and I for one cannot wait. Its a fantastic read, and ideas just start leaping off the page as you work through it.  But before we get into design, lets look at current state. The Deloitte Center for Banking Solutions The Deloitte Center for Banking Solutions is pleased to … Continue reading Deloitte Report – “The New Financial Services Marketplace” | How are you redesigning your Bank?

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Long Term Evolution (LTE) – next level for mobile

Colin Henderson

Just when we thought we were getting there with 3G here comes LTE in Japan, the next level. Its not clear what the individual phone download rate would be, but it will be fast. DoCoMo To Invest Y300-400bn In LTE Network Tuesday, June 9, 2009 NTT DoCoMo President Ryuji Yamada TOKYO (Nikkei)–NTT DoCoMo Inc. (9437) will spend 300-400 billion yen over the next five years to develop LTE (Long Term Evolution), the next-generation high-speed cellular network it plans to launch in the second half of 2010, said President Ryuji Yamada on Tuesday. “The mobile phone market is entering maturity, but … Continue reading Long Term Evolution (LTE) – next level for mobile