World Bank promotes mobile banking in Maldives


The Maldives are getting mobile banking as a solution to offer banking to a country spread over 250 islands in the Indian Ocean. They were badly hit by the 2004 Tsunami, and many who had no access to or trust in a Banks, lost their savings which were kept in a tin under the bed. The new system is funded by the World Bank, and offered through Dhiraagu, the Government owned telcom. BBC NEWS | South Asia | Mobile banking boosts Maldives As the mobile network on the islands does not support text messaging, the system works through phone calls … Continue reading World Bank promotes mobile banking in Maldives

Financial Services in 2010 – Deloitte | Review and analysis


Thought provoking and well prepared new report from the prolific team at Deloitte. Following is a brief summary and analysis of the report, then my take on the conclusions. [hint: no-where in this report does the word internet or social media appear – is that right or wrong?] Financial Services in 2010 – Deloitte Touche Tohmatsu [produced June 2006] The worldwide market for financial services is evolving rapidly, and is likely to look very different by the year 2010. This study from Deloitte Research identifies major market drivers and operational challenges that financial institutions will likely face over the next four … Continue reading Financial Services in 2010 – Deloitte | Review and analysis

Large Scale Collaboration | Credit Union innovation


Large scale collaboration, as an alternative to mergers to allow Credit Unions to achieve scale. No details yet however. CU Brand Blog Large-scale collaboration is a legitimate alternative solution. It allows credit unions to remain smaller and independent, yet allows these credit unions to share, cooperate and, most importantly, innovate. If you are not involved in collaborating with other like-minded credit unions, it’s time to get started. Continue reading Large Scale Collaboration | Credit Union innovation

ebank Japan | designed to exploit internet channel


Chris posts about eBank in Japan. They are an exclusively internet Bank and some of the statistics are staggering. They have $8 bn in assets, and yet only 195 employees. swiftcommunity.net eBank purely exists as an internet bank, accessible via any internet-attached device which, these days, is predominantly the mobile phone. eBank, because of this exclusive channel focus upon internet-based banking, built a bank specifically to exploit this channel. This is radically different to most banks that built internet banking as an additional channel to exploit the existing bank. They are built for pure automation wherever possible. The account open … Continue reading ebank Japan | designed to exploit internet channel

Bank of America and PayPal are Only Financial Brands in Apple’s App Store at Launch | Netbanker


I have been following the iphone 3G launch with interest, and am shocked that Wells Fargo are not there. Hat tip to netbanker. Creation of iphone apps is not that hard, small cost, high media return. Being based in California I would have expected …. sorry Wells but I have to make note of that. I hope its in the works. Bank of America and PayPal are Only Financial Brands in Apple’s App Store at Launch (NetBanker) Bank of America once again proved its mobile mettle as the only financial institution to have a native app available at the launch … Continue reading Bank of America and PayPal are Only Financial Brands in Apple’s App Store at Launch | Netbanker

MShift, provides SEFCU members with secure, one-click access to online account information from FaceBook


Original use of online banking by SEFCU. Interesting to have an application access from inside FB. It will be interesting to follow the security considerations there. Finextra: SEFCU taps Facebook Albany, New York-based credit union SEFCU is the latest financial institution looking to tap the Facebook generation by launching a banking application on the social networking site. The tool, developed by mobile banking specialist MShift, provides SEFCU members with secure, one-click access to online account information. All data is encrypted with a minimum of 128 bits and no user data is stored on the Facebook servers. Continue reading MShift, provides SEFCU members with secure, one-click access to online account information from FaceBook

Citi to develop a new integrated technology infrastructure


Another signal of big [and needed] changes at Citibank. Their old strategy was highly collegial and permissive of disparate groups autonomy and individual projects. That is changing reflecting the obvious that its hard to be customer centric to the external customer, if you are not aligned that way internally. Finextra: Citi hires Lippert to overhaul IT operations Kessinger says Citi is looking to Lippert re-engineer the bank’s creaking IT infrastructure “by developing technology and operational platforms that are robust, agile, and cost effective. His role will involve the design and deployment of globally integrated solutions that are client-centric, and will … Continue reading Citi to develop a new integrated technology infrastructure

Capital One Debit MasterCard is back and national


This got my attention from Morris. I thought that Capone had cancelled their debti card programme, but it turns out they just wanted to re-release as their own service. Now this gets interesting. Not much to judge about the service on the US site linked from Morris’s post, so any additional information welcomed in the comments. Decoupled Debit Card Lives Again! — from TMG’s Payment Industry Insider NOW, all bets are off since CapOne has gone national and has tied it to their own reward program. Potentially millions of consumers who are dissatisfied with their current bank or credit union, … Continue reading Capital One Debit MasterCard is back and national

Dishonest old style marketing from BMO Mosaik MasterCard


The last time I saw this style of marketing was the telecoms back years ago when they were slamming customers; that involved automatically giving people new services, and if the customer did not cancel, they then continued with the new service and the new fee structure. Today a family member got something in the mail from BMO Mosaik Master card that read: Complete and return this form today to continue benefitting from the BMO Mosaik MasterCard CardAssist Plus Service without interruption Note the key words ‘continue‘ and ‘without interruption‘. Also note the entire package was in a pull apart envelope … Continue reading Dishonest old style marketing from BMO Mosaik MasterCard

Ranking of Canadian online banking sites


Google have a cool new feature that I predict will dominate the currenty confused website measurement space. trends.google.com/ and select websites. I put in 4 of the 5 Canadian Banks online banking log in pages, and got this result.  TD are first with RBC second.  BMO and Scotia are third equal.  It would not let me include a 5th, CIBC, but they should be around same or slightly lower than BMO and Scotia. Note I also tried the public sites of all the 5 banks, and intestingly they came in very similar suggesting (to me) that few people look at … Continue reading Ranking of Canadian online banking sites