Interesting piece on modern communication from Scoble. The Next Email – Twitter – Jaiku – Pownce The professional intimacy these services create–hey, if you know someone’s whereabouts and musical tastes, you’re halfway home–can also win you clients. “People won’t do business with you until they like you or have a sense of trust,” says Cathryn Hrudicka, a consultant who uses Facebook, Jaiku, and Twitter. She has already gotten referrals from people she has met online because she has shown she’ll be available when clients need her. And the key paragraph lies at the end; If we revisit this conversation again … Continue reading The next email | Robert Scoble

I heard about this site the other day, but hadn’t looked closely till now.  You can search on companies that have performed changes to Wikipedia, including the number of edits, but no date range, at least that I could see. Here are the top 15 or so when I searched for Bank.  Bank of America, and Deutsche Bank are the leaders, with Royal, BMO and TD showing up there, from Canada. Hat tip to Nishad. Looking for organizations… Found 100 IP ranges for ‘Bank’ IP Range Name Domain Location # Edits 160.83.72.0-73.255 Deutsche Bank db.com [web] New York, New York, … Continue reading Banks editing Wikipedia

Trey asks the right kinds of question here, and while I commented, thought I would throw up here too, for the record.  While this particular housing situation is unique compared to others, its not the first crisis ever, and won’t be the last.  My thought, is that this kind of situation is what should drive serious introspection in all Banks/ CU’s to consider not how they will react, but how they will act over the next few months and years, as the situation plays out.  While Trey asked the question about CU’s my answer equally applies to Banks, although it … Continue reading Thoughts on “If the bubble bursts what actions should a Credit Union take?

Its a low risk decent value application, and its just heartening to see TD in FaceBook.  Thanks William at NetBanker for the tip.  There are 71 users who have added this app so far. Facebook | SPLIT IT by TD Canada Trust Welcome to the SPLIT IT by TD Canada Trust application – a no-hassle, budget-sharing tool that enables you to share bills with your roommates. SPLIT IT makes it easy to determine who owes what, view your balances, and keep on top of your payment dates. It’s easy to use: Invite your roommates to participate and start sharing bills … Continue reading TD Canada Trust has an app in FaceBook

This spreadsheet has highlights the dynamics in advertising spend.  Google is is obvious winner, followed closely by AOL, and Microsoft.  The old media, newspapers, TV, & Radio are left to fight over who loses the least.  Surprise for me in there is AOL.  Google Docs & Spreadsheets – Advertising Share Shift Advertising Share Shift Analysis by: Silicon Alley Insider Technorati Tags: advertising+spend Continue reading Advertising share shift | Silicon Valley Insider

The ever observant Paul at Finextra notes PayPal’s new blog, that demonstrates all the right attributes for a corporate blog.  It just opened, and only four posts, but one to watch based on their strong opening, as an example of approach for Banks to consider.  Here is the feed. PayPal shows banks how to blog “We created The PayPal Blog as a forum for PayPal employees to engage with you — to connect you with the leaders of our company and capture their insights and opinions. Most importantly, we want to hear your thoughts.” … … … “Most importantly, we … Continue reading PayPal shows Banks how to blog | Finextra

What really drives changes in our daily lives?  Is this emergency in Baghdad, Bangladesh, China? Connecting the Dots: Do you rely on electricity? Roads & bridges? The Internet? Yesterday morning’s storm here knocked out our power at 3am Saturday and it’s expected to fixed by close-of-business on Tuesday! It’s only affecting 45,000 people here now, so this is a local story …. Yesterday afternoon I almost purchased a portable generator. Instead, I’ll be buying a standby generator (which runs on natural gas) that I can plug into my home circuit system and prioritize my heat and air conditioning; sump pump … Continue reading “Do you rely on electricity? Roads & bridges? The Internet?” | Connecting the Dots

Wesabe have released a tool that works in Firefox browser to update your Wesabe information.  Wheaties for Your Wallet » Blog Archive » The Wesabe Firefox Uploader “We’ve just launched a great new feature to make uploading your data to Wesabe a ton easier — but not just that. Along the way we’ve improved just about every aspect of getting your accounts into Wesabe. This marks the first release of the Wesabe Firefox Uploader …..   “ The key advantage is that Wesabe works for any Bank or Credit Union now, when you use this tool.  It also runs on any … Continue reading Wesabe release simple tool that works for any Bank or CU

Bruce at Forrester, offers up a generational and gender difference to consider in offers. The “Enjoyability” Genderation Gap « Customer Experience Matters Male Gen Xers want a lot more enjoyment. When it comes to every category of business except airlines, Gen X males were at or near the top in their willingness to switch providers for a more enjoyable experience. Seniors aren’t looking for more enjoyment. Female Seniors was one of the groups least likely to leave its current provider for a better experience – except when it came to the group’s dealings with general department stores. Male Seniors felt … Continue reading Genderation gaps | the enjoyability factor

Here is a brilliant, yet simple additional service provided by Tesco Finance. Finextra: Tesco launches online used car checker The online checker helps motorists to check if a car: has finance outstanding on it is registered as an insurance write-off is recorded as stolen on the Police National Computer has been clocked Continue reading Value added services to enhance the customer experience