Innovation happens at the edges | Banks: are you watching?
Mike Arrington is one opinionated blogger that I don’t refer to much, but he makes an excellent point here. He posted a complaint abut his ISP on Twitter, and immediately got a call from a Comcast executive. Comcast, Twitter And The Chicken (trust me, I have a point) And then I lost my cool, tearing into Comcast on Twitter. Jeff Jarvis and others picked up the story and blogged about it. And this brings me to the point of this post. Within 20 minutes of my first Twitter message I got a call from a Comcast executive in Philadelphia who … Continue reading Innovation happens at the edges | Banks: are you watching?
