Zopa is not a Social Lender, and why that matters


Back in June, Zopa was voted “Best Internet Project” by The Banker Technology Awards, 2007 and I posted about it here.  I was a little sceptical at the time, of the award being judged by people such as the CEO of Lloyds, HSBC, and CitiBank, and this quote: The judges particularly liked the fact that with just 25 staff it wasable to provide a seamless customer experience. Using a discussionboard and a blog it is able to listen and learn from its members,providing an innovative and more efficient marketing model. [emphasis mine] So, for other reasons, i was doing a … Continue reading Zopa is not a Social Lender, and why that matters

Building the Bank of the Future – 2


Last October 06, I tried what in retrospect was a rather poor attempt to consider the Bank of the Future, after considering the impacts of Web 2.0. It was poor, in the sense that I mentioned tools such as blogs, wiki’s and online communities, but I had no sense of the framework or how Banks could really use the tools to break out of their current transactional approach, and add the experiential side of the equation. So, what if we looked out to 2020, and consider how consumers will engage with their Banking. Latest hypothesis: customer centric can only be … Continue reading Building the Bank of the Future – 2

71% in the UK saying they do not trust their banks (Unisys)


This represents a shift from an earlier survey indicating 47% in the same (or similar – not clear) category. The attributes most cited for eroding trust were “disrespectful attitudes”, poor privacy, weak IT – including Web sites, poor corporate governance and a lack of investment in the local community. Online banks fared worse than High Street banks in the customer trust study, with the two worst-rated banks both being Internet-based. Overall the lowest six ranked banks were those with no High Street presence. Elton Birden, VP, UK financial services, Unisys, says banks must look beyond firewalls and data breaches and … Continue reading 71% in the UK saying they do not trust their banks (Unisys)

Why Union Square picked Wesabe


This post from VC Union Square Ventures about their client, Wesabe, is well worth the read. In particular I found the criteria for selecting Wesabe fascinating. Those criteria could apply to online banking initiatives. On the web it can be a whole different story. If you manage your expenses on a web based service you have the opportunity to contribute to community and to take advantage of its collective wisdom. Allowing your service provider to aggregate transaction data anonymously makes it possible for that provider to deliver a service that is better than desktop software in a number of important … Continue reading Why Union Square picked Wesabe

Wesabe announces that the company closed a $4 million Series A round


While we are on the topic of Open source Banking/ Social Finance companies funding, here is Wesabe closing a $4 million Series A, yesterday. BERKELEY, Calif., June 20, 2007 – Wesabe, a personal finance start-up, today announced that the company closed a $4 million Series A round, led by Union Square Ventures (USV). An early-stage fund based in New York, USV’s best-known deals include investments in FeedBurner (acquired by Google) and de.licio.us (acquired by Yahoo!). O’Reilly AlphaTech Ventures, the lead seed round investor in Wesabe, also participated in the Series A round. Source Wesabe Technorati tags: Social Finance Technorati tags: … Continue reading Wesabe announces that the company closed a $4 million Series A round

Interesting mystery, which appears to involve credit bureaus, in opinion of Techcrunch


Mike Arrington at Techcrunch is not one to shy away from difficult topics. TechCrunch covers startups, but this story has a conspiratorial air to it, and one that’s relevant to the Banking space. I’ll probably never know who sent me that well organized, methodical email, or what motivation they had for getting the stories written. But I do know this: after researching this story, I’m more afraid of the credit bureaus and their perverse business models than ever before. Source: TechCrunch The subject is a VC funded startup, LifeLock. LifeLock has a business model based on consumers protecting themselves from … Continue reading Interesting mystery, which appears to involve credit bureaus, in opinion of Techcrunch

Wesabe – brief review of their ‘goals’ and ‘tips’ section


I am trying to keep up with evolution of social aspects of sites, and in particular financial one, so I spent a little while looking around Wesabe again today.  The social aspect is designed around goals and tips.  Goals You can create your own goal, or you can read others goals, and search for one that matches what you seek.  These are the most popular goals. What immediately struck me is the normal, and quite predictable nature of these goals.  People are genuinely seeking advice from others who have been there, or still there, and working through it.  Its interesting … Continue reading Wesabe – brief review of their ‘goals’ and ‘tips’ section

Wesabe leads the way in all financial services innovation, and disruption


Regular readers will know I am a huge fan of Wesabe. Their stats amaze even me.  This kind of data and information, which I emphasize is, across many Banks, is invaluable and not held anywhere, except Wesabe. We’ve had a fantastic response to the site from our users, as I’ve blogged recently. Wesabe is currently tracking $300 million (U.S.) in transactions for our users. We have over 135,000 merchants in our system, and over a million tags applied to those merchants. People are uploading data every minute of every day. We have data from banks and credit cards in 23 countries, and … Continue reading Wesabe leads the way in all financial services innovation, and disruption

How can a Bank go online, and set itself apart?


 The problem with working in a Bank is that everything looks like a Bank.  You can always tell a Banker because your hear a ton of acronyms, and words like channel, multi channel, integration, etc.  In fairness Bankers are not alone in their industry view of the world.  Anyhow, in preparation for LIFT07, I got to thinking about why Banks are having such trouble breaking out into the internet space, and with something that’s probably obvious to everyone else, I compared to others in different industries. The well known, and two not so well known, (but will be well known), online names that … Continue reading How can a Bank go online, and set itself apart?

www.fundsupermart.com; social investing site


Thanks David for pointing out this fundsupermart following up on the stockpickr post.  Fundsupermart is more peer based in its evaluations, versus the algorithm method at stockpickr.  It lets participants rate portfolio choices, and has some parts that are more attractive, and will bring users back.  Key will be the evolution of the site as it gets going.   Technorati tags: social+investing Continue reading www.fundsupermart.com; social investing site