Its a Wonderful Life, but not for Banks and payments


The payments theme is developing, and getting resonance. Somehow, three related posts from others mashed together in a perfect concoction of elements, suggesting one view forward for smart folks keen to disrupt financial services. Guillaume says Guillaume’s blog » Blog Archive » A bank’s payment strategy in 3 words: Convenience, Convenience, Convenience But at the same time, Bart Decrem, CEO of Tapulous, a social app company for the iPhone, was saying in the background: “Ease-of-use, Ease-of-use, Ease-of-use”, in other words: convenience drives customer value and their willingness to pay. And Chris, who has been on fire lately, speaks about the … Continue reading Its a Wonderful Life, but not for Banks and payments

Payments – the impossible dream for Banks?


Payments have been bandied around as the next big thing at Banks, and several large Banks have appointed Payments Heads.  Summary:  The payments person is embedded in the technology side of the business, and is restricted to viewing their mnadate from that perspective.  I have been studying reports from Deloitte in their financial services research area.  The theme in this quote is agonisingly true about most things in Banks, and certainly in payments. At most banks, payments processes are separated and siloed by product—credit cards, debit cards, checks, ACH transactions, and wire transfers are each supported by independent databases and … Continue reading Payments – the impossible dream for Banks?

Mobile operators are focusing their payments initiatives on … unbanked


Payments News makes a point that is becoming consequential in strategic terms for Banks. Mobile Payments = cheap remittances for the unbanked. Yet the ‘banked’ continue to pay high fees … hmmmm Payments News: A Look at Orange Money – May 07, 2008 As we’ve seen previously with M-PESA in Kenya, the mobile operators are focusing much of their mobile payments initiatives on markets where a large majority of the population is unbanked. Continue reading Mobile operators are focusing their payments initiatives on … unbanked

16% of Japanese mobile users use digital wallet


Dave links to a report that highlights usage of cell phones as a digital wallet in Japan. Great statistic here … almost 16% use their phone for this purpose. Digital Money Forum: We should have such problems Only a sixth of mobile phone subscribers use their handsets as contactless wallets! ONLY A SIXTH!! Well, here in the U.K. it’s about 0.001% so I’m quite jealous. Not just of Japan, but of lots of other places. Continue reading 16% of Japanese mobile users use digital wallet

Payments, Russia and Europe | Digital Money Forum


Diverse presentations in the first part of todays session at DigitalMoneyForum. The first two were on the unified payment initiative in Europe, SEPA. It is a complex initiative, that is designed to standardise three payments at first: credit transfer (bank to bank deposits – doesn’t exist in North America) direct debit card payments Lots of rules and regulations, but the message is that such standardisation cannot occur without regulation, but that it also requires co-operation and engagement of users (Banks) in order to make it happen practically. It does seem quite bogged down, and I am still not clear when … Continue reading Payments, Russia and Europe | Digital Money Forum

Digital Money Forum conference – 2008


Off to London now for the conference. I am really looking forward to this event, and the content. The panel in particular should be an interesting chat. Co-participants are: Expert Panel: Meet the Bloggers Moderator: Steve Bowbrick Chris Skinner, Balatro Aneace Haddad, Welcome RT Colin Henderson, Bankwatch Scott Loftesness, Payments News Dave Birch, Digital Money Blog I am sure we will get into some good discussion about whats wrong with payments, and missing in electronic money/ smart cards/ alternative financial services/ social lending. What really interests me, is that I feel I know each of these participants personally, yet have … Continue reading Digital Money Forum conference – 2008

Visa category killer | “no signature required”


Till now this service has been reserved for airports in Canada, so its nice to hear that its being rolled out generally. While Banks here debate how to implement pin free debit or smart card electronic purse, this Visa product is a category killer in my view. Its simple fast and convenient, and only one receipt for customers, unlike the two ‘would you like those stapled together’ receipt dance that accompanies debit. RBC p2p – the latest RBC p2p stuff Well, in any case the Visa no signature required program is here in Canada and so now when you go … Continue reading Visa category killer | “no signature required”

“When I send you money, all I need is your cell phone number”


Obopay is a service to watch.  With a $48 million war chest, they are well funded, and provide a simple service well.  Fits well with the dis-aggregated financial services model we have been discussing here.  By that, I mean that the current full service Bank model is showing strain, and in the short run at least, will be faced with many operators providing components of the old Bank model at better value to consumers.  Value, meaning better price, and enhanced convenience. News Blog – Daily Brief: Prepare to Lose Your Wallet – Portfolio.com “When I send you money, all I … Continue reading “When I send you money, all I need is your cell phone number”