Social media is a very targeted approach | Wells Fargo & RBC
Good article here on Banks and Social Media. Earlier references here on niches, and the importance of Gen Y focus. Understanding those concepts, helps to get inside the minds of leaders such as Wells Fargo, and RBC and why they are creating new interactions with people online. Bank Systems & Technology : Banks Are Creating a New Kind of Customer Intimacy With Web 2.0 and Social Networking “Social media is a very targeted approach,” says Tim Collins, SVP of experiential marketing at San Francisco-based Wells Fargo. “There are what we describe as ‘interested communities’ — it could be anything from … Continue reading Social media is a very targeted approach | Wells Fargo & RBC
