Gen Y as a generation is consequently distinctive enough to merit specific consideration from Banks.  I have talked here before about building online banking and services specifically for Gen Y.  I think that way because theirs is the next demographic group on the horizon, with significant spending capability.  “Their annual spending is already projected to be $2.45 trillion by 2015” Unless you have multiple online banking sites, you have left with the choice of ‘dumbing it down’ to the lowest common denominator, or targeting a niche, and making the working assumption that other demographic segments are quite willing to accept … Continue reading Catalysts for Change: The Implications of Gen Y Consumers for Banks | Deloitte

Had to post this referring link to my blog. Google translate Continue reading Language is no longer a barrier

Great use of new tools at ScotiaBank. Finextra: Scotiabank pilots social network for staff Canada’s Scotiabank is using technology from Microsoft to introduce an internal Web 2.0 social networking platform aimed at encouraging information sharing and collaboration among its staff. Based on Microsoft’s Office SharePoint Server 2007, the platform enables employees to share, store, organise, search and manage information using blogs and wikis. As part of the programme, the bank is creating online user profiles for staff members. Continue reading Scotiabank pilots social network for staff

I was intrigued enough by this email from RBC p2p the other day to click through and follow up on what RBC are up to. I pasted the whole email here for effect … its the antithesis of bankerspeak, with a colloquial approach, and dare I say a hint of fun. And now for some amazing insight! RBC p2ptm has launched, live with real students recounting their real experiences in real time! For many months, you’ve been following along. We’ve made some seemingly outlandish claims about bringing you a blog for students, by students. And now we’ve delivered. But don’t … Continue reading “And now for some amazing insight!” | RBC p2p

Interesting to look at Bear Stearns market cap now, of $704 Million (yes million, not billion). An yet the US Fed is backing the deal with a $30 Bn line of credit. There is enormous upside for JP Morgan, based on their $2 per share. Google Finance BSC 5.96 +0.63 (11.82%) 703.83M Continue reading Good deal for JP Morgan

From Rohit at SXSW, the top 10 ways to get on the wrong side of a blogger.  #2 is the one that gets me the most.  However I recognise them all.  Invite bloggers to participate in something and don’t give them a chance to talk about themselves. This was what I opened the session with, followed by letting people around the group introduce their name and their blogs.  A list of people who chose to share their names and blogs is at the end of this post. Pretend to be a “long time reader” when you actually just visited the … Continue reading The top 10 ways to get on the wrong side of a blogger

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UW Credit Unions blog is new, but represents an excellent example of how a Bank/ Credit Union can produce a simple customer focussed blog. Thanks to Jim at Netbanker for the tip. My takeaways: – simple – focussed on what is in it for customers No comments to date, and they will need to make it available to their customers. A link from their web site would be a good start. Continue reading UW Credit Union is a good simple example for a Bank to begin with

I’ve been a fan of The Boardcast from Plattsburg, NY since the beginning, and nice to see their redesign today.  The Boardcast The bright, uncluttered style of the Boardcast symbolizes the board’s openness to hearing from you, our members. We sincerely encourage you to give us feedback, because by understanding your concerns and hopes, we can improve UFirst. With your help, we can make UFirst the credit union of choice in Clinton County. Finally, our URL has been shortened to help you to reach the Boardcast faster and easier. You can now get to the Boardcast by going to http://www.theboardcast.net. … Continue reading The Boardcast comes out with a redesign