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Report: “Managing Beyond Web 2.0” | McKinsey

Colin Henderson

Nothing new for most of us in this report but I liked it for two reasons: Its simple and straightforward. it is aimed at large corporations who are still wondering what to do about marketing, and that would include banks. It is authored by Donna Hoffman, chancellor’s chair and professor of marketing at the University of California, Riverside. When we have a professor of marketing state that companys "marketers are being replaced’, then maybe we are making progress in understanding what has to happen. Managing Beyond Web 2.0 | McKinsey today’s online customers—as both producers and consumers of their own … Continue reading Report: “Managing Beyond Web 2.0” | McKinsey

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Which bank will be first to embrace the mobile browser?

Colin Henderson

Chris from FT does a review here of a panel session at the MobileBeat conference in San Francisco yesterday. The headline is the statement from Vic Vic Gundotra, Google Engineering vice president and developer evangelist: App Stores are not the future – Google … the web had won and users of mobile phones would get their information and entertainment from browsers in future. He claimed that even Google was not rich enough to support all of the different mobile platforms from Apple’s AppStore to those of the BlackBerry, Windows Mobile, Android and the many variations of the Nokia platform. Everyone … Continue reading Which bank will be first to embrace the mobile browser?

Payments2 Comments

Report: “The Role of Convenience and Risk in Consumers’ Means of Payment” | Bank of Canada

Colin Henderson

This is an unusual but insightful new working paper released today, on what the Bank of Canada refer to, in a somewhat quirky fashion, as “means of payment”. The survey and analysis compares use of cash, debit and credit. What is insightful, is that after establishing the consumer view on the three payment methods it tries to get at why people feel this way. When I asked Dave Birch the other day – what is the right strategy of banks and payments providers to increase their volumes? …. his answer was simple – increase share by taking it from cash. … Continue reading Report: “The Role of Convenience and Risk in Consumers’ Means of Payment” | Bank of Canada

Payments1 Comment

A chat with Dave Birch | whirlwind review of changes in financial services

Colin Henderson

Today I had the pleasure of a chat with Dave while he visited Toronto on business. Inevitably the conversation weaved in and around banks, payments, and what is wrong with both. As we chatted it is evident there is much change going on in the world of financial services, and that change may or may not be as expected. It appears banks are not innovating much anywhere at the moment as predicted, while on the payments front there is a host of activity and very different activity in many parts of the world. This fits with my general theme of … Continue reading A chat with Dave Birch | whirlwind review of changes in financial services

Innovation3 Comments

Wesabe today announce that Palo Alto-based Addison Avenue Federal Credit Union is to integrate Springboard Community App

Colin Henderson

Wesabe are making progress with their Springboard product that I blogged about in March. For the details here is that post. They are announcing today that they have signed Palo Alto-based Addison Avenue Federal Credit Union. That is a big one, given the internet savviness of their customers reflected in the fact only 30% ever visit the branch. The groundbeaker for me with this service, is the integration of a web app with an individuals online banking. This brings the outputs of the wealth of a social site into the personal world of online banking allowing the customer to investigate … Continue reading Wesabe today announce that Palo Alto-based Addison Avenue Federal Credit Union is to integrate Springboard Community App

AI

How Teenagers Consume Media | Morgan Stanley

Colin Henderson

This report has caused quite the stir after MS released it. No-one is seriously suggesting any statistical accuracy, but it is interesting in context of how teens use internet, and we know that generational change occurs based in some part on how teens grow up. Enjoy. Media research note by ‘teenage scribbler’ causes City sensation | FT A research note written by a 15-year-old, who was not born when former chancellor Nigel Lawson dismissed City analysts as ” teenage scribblers “, has become the talk of middle-aged media executives and investors. Morgan Stanley’s European media analysts asked Matthew Robson, one … Continue reading How Teenagers Consume Media | Morgan Stanley

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Posper has SEC approval and to relaunch 15th Jul unofficial

Colin Henderson

it seems like Prosper may be re-launching tomorrow as an approved service. I hope its true, and good luck to Prosper. I noticed this morning their site is down, and it actually does nto say maintenance as noted in the quote below, but "configuration changes". Looks Like Prosper.com is On Its Way Back! | Prosper Lending Review Paraphrasing Anthony’s email he says that the US SEC approved Prosper’s new securitized note trading platform at 3:30 PM on Friday, and that they pulled the site down over the weekend through Monday. Looks like we might get (another) launch tomorrow from Prosper.com. … Continue reading Posper has SEC approval and to relaunch 15th Jul unofficial

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The State of Munich’s Linux Migration

Colin Henderson

This is a great story showing that an organisation, in this case a government, can adopt linux. The bad news is that is has taken so long, and I am sure this reflects the denial of users and managers. All I can say as a loyal linux user, is give it time and it will work. The State of Munich’s Ongoing Linux Migration | Slashdot Currently, about 60% of desktops are using OpenOffice, with the remaining 40% to be completed by the end of 2009. Firefox and Thunderbird are being used in all of the city’s desktop machines. Continue reading The State of Munich’s Linux Migration