Ken Lewis judgement wrongly being called into question


Late last year, the American Banker of the Year awards were held, and the winner was Ken Lewis .  Fast forward and his decisions on Merrill Lynch, China Construction Bank and  Countrywide are being put together a call for his resignation.  In particular the article notes somewhat to my surprise that BofA were not pressed into taking over Merrill – this was done voluntarily. In any event the armchair quarterbacks are out in force.  The strategic opportunities of China, Mortgages, and brokerages were 100% accepted as valid at the time by commentators, newspapers, government and industry.  The problems that arose … Continue reading Ken Lewis judgement wrongly being called into question

Volker & Group of 30 report on financial reform


Paul Volker and the Group of 30 have released their report on regulation for the financial industry post crisis.  Volker is advisor to Obama.  They are careful to avoid commentary on the “fixes” but have focussed on the reforms.  Its a wide ranging and sensible report, dealing with the non bank sector, ie hedge funds, and with off balance sheet transactions and derivatives. G30 UPDATE: The Economist has a great peace here summarising the G30 report – How to Fix Finance. The most notable aspect of the report is the call for separation of invesments from banking.  They point out … Continue reading Volker & Group of 30 report on financial reform

Bank of America making more significant moves in social media


As noted on the BofA Future Banking blog, they are now also seeking out customers, or others needing assistance on twitter.  This is consequential stuff for a Bank.  Here are a few sample twits.  User names masked here.  Clearly something has taken hold at BofA that is setting them apart from most others, and moving them into Wells Fargo territory.  Interesting stuff, and other Banks take note. Bank of America on twitter @_______ Can you send me a DM with your contact information? I’ll give you a call to see what we can do. Thanks!” yesterday at 1:25 pm – … Continue reading Bank of America making more significant moves in social media

“Back to Basics” because marketing gets “it”


I attended enough marketing conferences and events this year to realise this headline is no surprise.  Classic response which I can hear now – “we are in a new paradigm, with new challenges that no-one has seen before – time to get back to basics, and forget all this talk about social this/ that”. Top Marketing Trends for 2009: Execs ‘Sick’ of Web 2 | MC Marketing Charts #4. Marketers “Sick” of Web 2.0: Twice as many marketers are “sick” of hearing about Web 2.0 and related buzzwords such as “blogs” and “social networking” compared with last year’s survey. I … Continue reading “Back to Basics” because marketing gets “it”

North American bank IT spending priorities – Celent | Finextra


Celent reports at Finextra on the likely agenda for Bank IT investment in 2009.  No real surprises as Banks expected to think about rich internet [think Ajax] and social features.  However no surprise on the qualification that few such web 2.0 things will appear in 2009, so it might more of an experimential year. North American bank IT spending to grow in 2009 – Celent | Finextra Unsurprisingly risk management is expected to be the top trend this year, as banks look to get more use out of their systems in the wake of the crisis. Banks will stop viewing … Continue reading North American bank IT spending priorities – Celent | Finextra

Wesabe introduce labs and cutback tools


Wesabe just keep the good stuff coming – ok I admit I am a fan but they are worth it.  in addition to the recent labs the latest is a tool to evaluate your monthly recurring expenses, and decide which you really require to maintain.  Its hard to imagine anyone would not benefit by locating at least one thing that is not offerring value yet they are paying it monthly. Cutback Tool |Wesabe blog several beta testers reported charges of $14.95 for freecreditreport.com, a credit monitoring service they understandably thought was actually free (let’s see…wouldn’t $15amonthcreditreport.com be a more honest … Continue reading Wesabe introduce labs and cutback tools

Here to stay? | US Auto as an example of what not to do


This photo from the FT Monday exemplifies the state of the US Auto industry today.  The smiles, the protruding jaw, the “in your face” defiance in face of adversity – says it all – supported by the sub-headline “carmakers in drive for more government support”. Where is the quiet thoughtful strategy to re-invent themselves and accept that the opportunity that crystalised 34 years ago with the oil crisis has been woefully lost.  Instead of magically rolling out electric cars all of a suddden as if they were always on the plan, lets hear the overall plan to change, and describe … Continue reading Here to stay? | US Auto as an example of what not to do

American Banker release a news blog


American Banker have released a blog.  It covers current news in the areas of new regulatory restructuring initiatives, housing policy and financial rescue efforts coming out of Washington.  I like the design, nice and clean, although I am not a fan of partial/ read more posts display.  Some of the posts are reviews and summaries of other newspapers – all good stuff.   If I read that in my Google Reader that means I have to come to the site to read it.  Pro blog readers will tend to read less with that view. Otherwise a nice start to opening … Continue reading American Banker release a news blog

Gen Y – change the generation, or change the strategy – which approach is most likely to succeed


I have long stated that understanding and building for Gen Y is an essential basic approach for online banking applications, and I refer you back to this post from 2 1/2 years ago which noted the view of Charlene Li while she was still at Forrester. Today I was pleased ot find this site yworking.com that is written by a Gen Y’r and snf focusses on Gen Y at work.  It is insightful. and much to learn from here. Relevance to Bankwatch: Many of the views will challenge existing thinking and help to force that ultimate question – do we … Continue reading Gen Y – change the generation, or change the strategy – which approach is most likely to succeed

One way innovation will occur in banking


With this headline and the accompanying description, yet another step in the evolution of social lending takes place.  This is a good thing.  Certainly we are undergoing a period of extreme transition and pressure to develop the right model within social lending, but the outcomes are beginning to offer some clues to the future, and some clarity. Fynanz halts p2p lending; markets student loan platform to credit unions We have opened up our platform to financial institutions that wish to establish a student loan program The matter of regulation of the industry is now certain, at least in North America, … Continue reading One way innovation will occur in banking