The next email | Robert Scoble


Interesting piece on modern communication from Scoble. The Next Email – Twitter – Jaiku – Pownce The professional intimacy these services create–hey, if you know someone’s whereabouts and musical tastes, you’re halfway home–can also win you clients. “People won’t do business with you until they like you or have a sense of trust,” says Cathryn Hrudicka, a consultant who uses Facebook, Jaiku, and Twitter. She has already gotten referrals from people she has met online because she has shown she’ll be available when clients need her. And the key paragraph lies at the end; If we revisit this conversation again … Continue reading The next email | Robert Scoble

Online Banking surveys are more and more useless, and self serving


This is a rather contradictory piece, and indicative of how useless these surveys are now. Finextra: Generations clash over bank channel preferences US bank customers under the age of 34 prefer the anonymity of banking by laptop to the in-person branch banking experience, according to a survey conducted by the American Bankers Association.…. Edward Yingling, ABA president and CEO, comments: “We are continuing tofind that while our younger consumers feel comfortable banking fromtheir laptops, traditional services are still preferred by many. Thisis why banks are trying to offer a variety of banking options in orderto meet all of their customers’ … Continue reading Online Banking surveys are more and more useless, and self serving

Banks editing Wikipedia


I heard about this site the other day, but hadn’t looked closely till now.  You can search on companies that have performed changes to Wikipedia, including the number of edits, but no date range, at least that I could see. Here are the top 15 or so when I searched for Bank.  Bank of America, and Deutsche Bank are the leaders, with Royal, BMO and TD showing up there, from Canada. Hat tip to Nishad. Looking for organizations… Found 100 IP ranges for ‘Bank’ IP Range Name Domain Location # Edits 160.83.72.0-73.255 Deutsche Bank db.com [web] New York, New York, … Continue reading Banks editing Wikipedia

Thoughts on “If the bubble bursts what actions should a Credit Union take?


Trey asks the right kinds of question here, and while I commented, thought I would throw up here too, for the record.  While this particular housing situation is unique compared to others, its not the first crisis ever, and won’t be the last.  My thought, is that this kind of situation is what should drive serious introspection in all Banks/ CU’s to consider not how they will react, but how they will act over the next few months and years, as the situation plays out.  While Trey asked the question about CU’s my answer equally applies to Banks, although it … Continue reading Thoughts on “If the bubble bursts what actions should a Credit Union take?

“When I send you money, all I need is your cell phone number”


Obopay is a service to watch.  With a $48 million war chest, they are well funded, and provide a simple service well.  Fits well with the dis-aggregated financial services model we have been discussing here.  By that, I mean that the current full service Bank model is showing strain, and in the short run at least, will be faced with many operators providing components of the old Bank model at better value to consumers.  Value, meaning better price, and enhanced convenience. News Blog – Daily Brief: Prepare to Lose Your Wallet – Portfolio.com “When I send you money, all I … Continue reading “When I send you money, all I need is your cell phone number”

Borse Dubai launches $4bn bid for OMX


The Dubai Stock Exchange has launched an effort to purchase the Nordic/ Baltic market.  This is reminiscent of the issues last year, with the UAE firm trying and being blocked from managing the American ports. Finextra: Borse Dubai launches $4bn bid for OMX Borse Dubai has launched an unsolicited $3.98 billion (SKr27.7bn) bid for OMX, trumping Nasdaq’s offer for the Nordic and Baltic market operator. Shares in OMX were suspended on Friday morning amid frenzied speculation that Borse Dubai was gearing up to launch a formal takeover bid. Borse Dubai – a holding company for the Dubai International Financial Exchange … Continue reading Borse Dubai launches $4bn bid for OMX

Sub-prime crisis | Back to basics, and the promise of social lending


The always clear and succint Economist sums up the current financial crisis in next weeks leader here. I say crisis advisedly, because the markets are carefully saying nothing, or alternatively, focussing on the sub-prime market in the US, while the reality could be broader, and in any event a signal of a need to get back to basics.

First this from the Economist leader; as you read this, think derivatives and securitisation. The least understood methods, yet that which have largely been credited for the efficiency of global capital markets over the last 20 years. Incidentally, the correction we are seeing is a good thing for those markets, a good thing for social lending, and open source banking, but more on that later.

Risk and the new financial order | Surviving the markets | Economist.com

But there is a price that is only now becoming apparent. Because lenders expected to be able to sell on the risk of default to someone else, they lent too easily. After all, they would not have to pick up the pieces. In theory, that risk should have been borne by the people best able to carry it. But with everybody having sold on the risk to everyone else—and the risk often being carved up, repackaged and sold again—nobody is sure where the losses are. The fear is that some risks ended up with those who least understood what they were getting into, and fear is a potent force in this disintermediated world. In the interbank market, every counterparty was potentially vulnerable. Even small amounts of bad credit can drive out good.

I posted the other day about ‘know your customer’. The world of derivatives and other financial vehicles take financial instruments, such as bonds, currencies, commodities, mortgages, and divide them into different components, then re-assemble them as financial contracts that are traded amongst Banks, and investment houses. The nature of that division, and re-assembly means that the original debtor, the final person who must pay that debt is lost in inter-bank transactions. Know your customer is lost.

In simple terms, thats what has happened with the example of sup-prime loans. BNP in France who froze three of their funds this week, own some component of mortgages in homes in the US. The fact that a Joe Homeowner, hypothetically, in Main Street, Witchita, Kansas, is three months overdue on their mortgage payment after their interest rate and monthly payments rose by 3% is transparent to BNP. All BNP know is that the debt instrument they purchased and rolled into their fund(s) is no longer worth what they expected it to be worth. Worse still, they do not know how many Joe Homeowners there are, to what extent they will default, to what extent the home value will cover the foreclosure, and how long that will take. BNP thought they purchased an income stream, but actually they purchased an overpriced bad debt.

Back to Basics

This will take some time to sort out. There will be short term improvements, but there will also be significant reluctance to purchase obscure instruments, where the underlying credit quality is not guaranteed, so that will result in tighter credit conditions that Banks impose on their mortgage and loan activities.

It is incumbent on all social lenders to watch this carefully, and appreciate there is an opportunity to provide a valid and financially sound alternative to borrowers and lenders. Social Lenders still use the common approach of credit ratings to signal likelihood of payback on a loan. But they have the added advantage of additional factors that can be brought into the mix, the secret sauce of social lending, that traditional Banks can never replicate. Social Lending is highly transparent, and hiding is much harder in the open. The quality of lending that can occur within a well run social lending operation can greatly transcend the ‘by the book’ transaction that occurs in a one on one application and approval process typical of Banks.

Incidentally, as as aside, recently Prosper have been having issues, bringing out phrases such as ‘lender revolt’ and Prosper need to get that under control, and eliminate the emotion. Their issues go back to problems embedded in their early offerring, of lending to people with poor credit. That have since been corrected, but long time Prosper lenders are bearing those costs associated with that lending. Such lending has been eliminated from Prosper since early 2007. They saw the problem, learned and eliminated it.

Social Lending by definition carries the promise of at least eliminating the problem that the financial markets experienced this week. A promise of a simpler financial process, one that is easily understood and explainable. It won’t replace the worlds capital markets, but if it can provide at least a small alternative to those who choose, then mission accomplished.

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Background:
It is such a powerful piece, here, is the full leader from The Economist. I strongly recommend you buy it, and read the other related articles:

Risk and the new financial order

Continue reading “Sub-prime crisis | Back to basics, and the promise of social lending”

TD Canada Trust has an app in FaceBook


Its a low risk decent value application, and its just heartening to see TD in FaceBook.  Thanks William at NetBanker for the tip.  There are 71 users who have added this app so far. Facebook | SPLIT IT by TD Canada Trust Welcome to the SPLIT IT by TD Canada Trust application – a no-hassle, budget-sharing tool that enables you to share bills with your roommates. SPLIT IT makes it easy to determine who owes what, view your balances, and keep on top of your payment dates. It’s easy to use: Invite your roommates to participate and start sharing bills … Continue reading TD Canada Trust has an app in FaceBook

OBR | “Credit Monitoring Services; The robust business case … “


Online Banking Report takes on a tough topic, and does an exemplary job.  There is a lot of mystery and unknown about credit reports, not to mention its not the most exciting topic.  This report (44 pages) does a good job of sorting through the customer view, detailing why people are interested in them, including security, and identity theft protection, as well as the market size, and the individual providers. The report then goes on to explore the opportunity for FI’s to offer credit reports as a value add service, which includes helping people understand the intrinsic value of such … Continue reading OBR | “Credit Monitoring Services; The robust business case … “

Advertising share shift | Silicon Valley Insider


This spreadsheet has highlights the dynamics in advertising spend.  Google is is obvious winner, followed closely by AOL, and Microsoft.  The old media, newspapers, TV, & Radio are left to fight over who loses the least.  Surprise for me in there is AOL.  Google Docs & Spreadsheets – Advertising Share Shift Advertising Share Shift Analysis by: Silicon Alley Insider Technorati Tags: advertising+spend Continue reading Advertising share shift | Silicon Valley Insider