Peter Drucker – what matters …


This quote from the guru of management nicely summarises the difference between Web 2.0 companies that have a point and those that don’t.  the business enterprise has two – and only two – basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are costs Source: Profitable Marketing: Quote of the Month – Peter Drucker Hat tip Adelino   Technorati tags: business+model, innovation Continue reading Peter Drucker – what matters …

BMO – first bank (but not Credit Union) with RSS auto-discover


Someone at BMO just pointed out their new implementation of RSS autodiscover. So what you may ask! Well that means when you browse to personal and business pages of the bmo site with Firefox or IE7/ Vista you will see the orange RSS symbol appear in the address bar, and clicking it will show the RSS feeds, and podcasts available. UPDATE: I have been most remiss, and apoligise to both North Shore Credit Union, and VanCity, both of whom had RSS autodiscover implemented. While my topic was Banks, I also use CU’s as positive examples and missed this opportunity. Thanks … Continue reading BMO – first bank (but not Credit Union) with RSS auto-discover

Steve Jobs at Macworld


Just a few quick notes after watching Jobs at Macworld.  Its long, and exhausting just to watch.  But what a stunning presentation, and indicative of the reach Apple has made in the entertainment industry.  ipods, itunes and iTV were the big things he spoke of, but they were all supported by incredibly reasonable prices, simplicity of use, and support across not just Mac but all TV’s and PC’s in your home. The comparison to the techy speech from Gates at CES was unfortunate very obvious, and even though I am a Windows guy, I have to admit Microsoft have lost … Continue reading Steve Jobs at Macworld

Wells Fargo – Hiring Social Media folks


Was chatting with Ed from Wells today and they continue to pursue good things in the social media space – yes this is Wells Fargo the Bank, and they are one of the leaders in Banking in this space, so worthy of support  in my view. In keeping with their evolution, they have some new posts available, and I am happy to mention them here: Social Media Programs Manager, Editor Developer/Designer Here is some initial blurb .. Rated by FORTUNE as the US’s “most admired bank”, Well Fargo is a leading Financial Services innovator. We are leading the adoption of “social … Continue reading Wells Fargo – Hiring Social Media folks

How can a Bank go online, and set itself apart?


 The problem with working in a Bank is that everything looks like a Bank.  You can always tell a Banker because your hear a ton of acronyms, and words like channel, multi channel, integration, etc.  In fairness Bankers are not alone in their industry view of the world.  Anyhow, in preparation for LIFT07, I got to thinking about why Banks are having such trouble breaking out into the internet space, and with something that’s probably obvious to everyone else, I compared to others in different industries. The well known, and two not so well known, (but will be well known), online names that … Continue reading How can a Bank go online, and set itself apart?

Online account opening becomes table stakes


This report from Bank Systems has some good data on account opening costs.  We’re now reaching the point where [online account-opening] solutions are no longer simply nice to have,” according to Aite analyst Eva Weber, author of the report. “They are part of what customers expect from their providers.” Weber notes that online account opening is compatible with both customer needs and institutional strategies, such as increasing automation to improve speed of service and reduce costs. Source: Bank Systems & Technology : Opening Up: Banks Expand Customer Reach With Online Account Opening I am always suspicious of channel costs after … Continue reading Online account opening becomes table stakes

Windows Home Server – announced at CES


 I just finished watching the webcast of Bill Gates keynote tonight at CES (not Steve Ballmer – yes Bill Gates).  I love watching Gates … he is consummate spokesperson for technology.  Ok, lets move to the content of Bill speech. He had four themes: music (Zune) mobility (phones – MS outsells Blackberry) games (200 million users) TV (mind boggling combinations of games, IP TV, interactive walls – wow!) Windows Home Server can quickly grow the pool of storage from which all of your shared files for each of your users lives. The backup engine in Windows Home Server also silently backs … Continue reading Windows Home Server – announced at CES

55% of online Americans, aged 12-17 use social networking sites


 This latest note from PEW notes the increasing ubiquity of social networks amongst American teenagers. More than half (55%) of all online American youths ages 12-17 use online social networking sites, according to a new national survey of teenagers conducted by the Pew Internet & American Life Project Source: Pew Internet: Social Networking and Teens   Technorati tags: social+networks Continue reading 55% of online Americans, aged 12-17 use social networking sites