AI

HSBC to replace digital certificates with Vasco authentication tokens for UK business customers

Colin Henderson

Business customers who tend to have both higher value tranactions, and also have more complex authentication requirements are getting the new tokens at HSBC. Finextra: HSBC to issue Vasco authentication tokens to UK business customers HSBC is rolling out Vasco’s two-factor digital authentication tokens to provide its business customers across the UK with secure access to its Internet banking services. The bank will begin issuing the keyring-sized access code device free of charge to its 180,000 Internet business banking customers in the UK from May. The device generates a single use security code which customers use alongside their user ID … Continue reading HSBC to replace digital certificates with Vasco authentication tokens for UK business customers

AI

HSBC to replace digital certificates with Vasco authentication tokens for UK business customers

Colin Henderson

Business customers who tend to have both higher value tranactions, and also have more complex authentication requirements are getting the new tokens at HSBC. Finextra: HSBC to issue Vasco authentication tokens to UK business customers HSBC is rolling out Vasco’s two-factor digital authentication tokens to provide its business customers across the UK with secure access to its Internet banking services. The bank will begin issuing the keyring-sized access code device free of charge to its 180,000 Internet business banking customers in the UK from May. The device generates a single use security code which customers use alongside their user ID … Continue reading HSBC to replace digital certificates with Vasco authentication tokens for UK business customers

Innovation

DoCoMo’s cellphone credit card

Colin Henderson

The telco's worry me more than anything in terms of competition in the payments space. They have the prime advantage of having a gizmo in the hands of every waking adult in the world, that has communication and computer smarts built in. This is a heady combination.

Digital World Tokyo – Gadgets, Gear and Good Things from Japan…

…. a verification-free credit payment option to the mix for small amounts. The twin advantages of speed and simplicity could well push cellphone credit payments past the tipping point and into the big time.
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The iD system is to be for touch-and-go payments what Visa and MasterCard are for plastic cards. Some Japanese credit card companies have already started offering iD-compatible cards to customers. 050406_Docomo_dcmx.jpg

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Uncategorized

Capital One Lead Credit Card Brand

Colin Henderson

Courtesy of biz.yahoo.com Brand Card Usage Awareness Quality Characteristics Score ———————————————————————- Capital One 10.53 15.95 16.02 16.60 59.10 Citibank 6.97 15.63 16.66 17.29 56.55 Discover 7.34 16.45 15.85 16.62 56.26 American Express 6.43 15.69 16.69 17.25 56.06 Chase 9.71 14.12 15.48 16.69 56.00 Bank of America 7.66 12.87 16.09 16.61 53.23 Sears 1.29 16.01 16.89 15.69 49.88 MBNA 5.63 12.23 15.04 15.97 48.86 Wells Fargo 8.18 9.71 14.42 15.49 47.79 U.S. Bank 7.12 7.27 13.70 15.53 43.61 Target 3.17 8.31 14.31 16.16 41.94 Providian 6.32 8.85 12.92 13.82 41.91 National City 8.28 5.39 12.81 14.89 41.37 HSBC/Household 6.40 7.13 13.73 … Continue reading Capital One Lead Credit Card Brand

Innovation

Barclays introduces online account opening

Colin Henderson

This is a significant move for Barclays. Online account opening, will be one of the next big things for Banks.

Finextra: Barclays introduces online account opening

The UK's Barclays Bank has added a paperless online application facility to its Internet banking service for customers wishing to sign up to its current account. Barclays says a typical application takes around ten minutes and the whole process is carried out online so customers don't have to send valuable documents through the post.Customers can also apply online for an overdraft as part of their application. Julian Brewer, head of online marketing at Barclays, says the online current account service also has fewer questions for customers to answer.

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Business Models, Innovation, Web/Tech

How IT Drives Product Proliferation: Keeping Complexity at Bay

Colin Henderson

A new report from George Group/ Wharton is summarised at FinanceTech, by By Matt Reilly & Stephen Wilson, of George Group Consulting.

How IT Drives Product Proliferation: Keeping Complexity at Bay

Competitive pressures are driving the need for more product development. But the industry is plagued by complexity-related issues. Why IT may be part of the problem and why the solution may be less versus more

The key driver all Banks contend with are noted.

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AI

Google Base quietly moves forward

Colin Henderson

Just when everyone thought they saw and understood the quiet contextual advertising model espoused by Google, they have done it again as reported earlier by Ajaxian. Charlene from Forrester makes the link to advertising and how Google are integrating Google Base content into search results in a highly relevant way. She further makes the point that operations such as car dealers ought to get into Google Base. Charlene Li's Blog: Google integrates classifieds into search results What this means: if you're an auto dealer or real estate agent, get your listings into Google Base. It will be a great way … Continue reading Google Base quietly moves forward

Business Models, Innovation, Payments, Web/Tech

The right questions to ask about payments

Colin Henderson

Digital Money held their forum in London, and the presentations are now online (middle left – presentations – speakers). For more detail on the decks, go to the wiki. Here are insights from the leaders in the new payments space, and Banks must listen, and think about the implications. Its a unique opprtunity to see data on Paypal, and thoughts from emerging leaders including Vodaphone, Mi-Pay, Tesco, and Peppercoin. I noted this page from the Peppercoin deck, which asks a set of higly relevant and strategic questions. Small Payments and mobile based payments Contactless payments, and mobile phone based contactless … Continue reading The right questions to ask about payments

Business Models, Innovation

The glib continium – where the good ideas are repressed

Colin Henderson

This is a fascinating piece from "Creating Passionate Users". Its fascinating because it perfectly articulates how Banks operate. Creating Passionate Users: When only the glib win, we all lose In way too many meetings, the fastest talkers win. And by "fastest talkers", I mean those who are the first to articulate an idea, challenge, issue, whatever. Too many of us assume that if it sounds smart, it probably is, especially when we aren't given the chance to think about it. The problem is, the guy with the "gut feeling"–the one who senses that something's not right, but has no idea … Continue reading The glib continium – where the good ideas are repressed