Tag: bell

AI

Bell vs Rogers – lessons learned

Colin Henderson

My own saga is complete now, and some interesting lessons learned. I was with Rogers for Mobile, internet and TV for over 15 years. I was generally satisfied but Rogers are high maintenance, with most activities requiring a phone call. Those calls were frustrating because I could tell the agent was operating multiple systems which were very slow to respond. There were very few calls less than an hour. I am now with Bell. Fast forward to the last year and following two severe full network failures I had had enough and realised I had not followed my own long … Continue reading Bell vs Rogers – lessons learned

Payments

Bell, Rogers, Telus to launch mobile payment service | Canada

Colin Henderson

Canadian Telco’s beat the banks out with the first serious country wide example of mobile payments in Canada, and frankly one of few in the world.  This is just one more example of disaggregated financial services, that cip away parts of what was previously banks’ territory. The use of NFC technology is also worth noting here.  NFC (Near Field Communications) permits wireless data transfer over distances up to 10 cm.  This is designed to eliminate accidentally purchasing Dave Birch’s coffee for him. In all seriousness while this has been a long time coming, my sense has always been that the … Continue reading Bell, Rogers, Telus to launch mobile payment service | Canada