Ecosystems Revisited: The Pressure Behind The Shift


A woman’s mother has a fall. What begins as a medical event becomes, within a week, something considerably larger. There are appointments to arrange and a pharmacy to visit twice a month. Her own working hours change, which changes her income, which changes what she can comfortably cover this month. Transportation turns into a recurring problem rather than a one-time one. Her employer needs to know something about the situation, though not everything. Her insurer needs a different set of facts. The hospital needs a third. Meanwhile her son still has practice on Tuesdays and a school fee coming due. … Continue reading Ecosystems Revisited: The Pressure Behind The Shift

Book | Business Model Generation: Osterwalder and Pigneur


It was exciting to open the mailbox tonight and see my copy of Business Model Generation. I first met co-author Alex at LIFT in Geneva. He and his colleagues have performed much work focused on the aspects of business model creation, and in particular financial services. I was fortunate enough to be involved in a small way when Alex opened up the creation of the book online to what became 470 other online participants. The result is fabulous and a different kind of book … its more of a handbook for your business model. I have been speaking here for … Continue reading Book | Business Model Generation: Osterwalder and Pigneur