The commentary here from Colin McKay, vice-president of e-business architecture RBC in this video interview, is refreshing to hear from a Bank. RBC discusses client reporting and customer statements | IT World Canada Some notes from the interview, then commentary and discussion: Old process had product and IT groups generating 18 separate statements in different formats but most ending up in print each statement feed was formatted specific to the output, eg, print or web each of the 18 had their own processes all 18 feeds have been directed to a common store, and stored as raw data the 18 … Continue reading RBC speak about convergence for EBPP and statements