Thought provoking and well prepared new report from the prolific team at Deloitte. Following is a brief summary and analysis of the report, then my take on the conclusions. [hint: no-where in this report does the word internet or social media appear – is that right or wrong?] Financial Services in 2010 – Deloitte Touche Tohmatsu [produced June 2006] The worldwide market for financial services is evolving rapidly, and is likely to look very different by the year 2010. This study from Deloitte Research identifies major market drivers and operational challenges that financial institutions will likely face over the next four … Continue reading Financial Services in 2010 – Deloitte | Review and analysis