Private banks leading AI adoption in banking services, says RBI study


Says AI likely to make banking services accessible to population at bottom of the pyramid Advertisement Representative PictureAbhijit Lele Mumbai 2 min read Last Updated : Oct 21 2024 | 9:28 PM IST Private sector banks in India are taking the lead in the adoption of Artificial Intelligence (AI) in areas like fraud detection, customer segmentation, and chat automation, according to a Reserve Bank of India (RBI) study. The asset size and capital adequacy ratio are influencing the rate of adoption. The size and financial health had a positive influence on the banks’ focus on AI, reflecting the impact of economies of scale and … Continue reading Private banks leading AI adoption in banking services, says RBI study