Banking Transformation strategy, coaching and leadership

Business Readiness Manager | Transformation & Operations Strategy
Dynamic executive with 40+ years of success leading readiness, transformation, and operational excellence initiatives in major Canadian and British banks. Renowned for managing multi-disciplinary teams, orchestrating end-to-end business readiness for technology and regulatory change, and building capabilities for large-scale digital transformation. Highly proficient in supporting cross-functional teams, operational change initiatives, regulatory compliance, and LEAN-driven process improvement.

Milestones: digital banking (1996 – now):

Areas of Expertise

Innovation and Value Creation

• NEW: Association with Koat.ai
  • Proactive Intelligence For Modern Threats
  • Advanced AI-powered monitoring and analysis. We integrate whole web data, detect disinformation and manipulation to empower leaders to protect value precisely and confidently.

System Implementation and Integration

• Legacy system modernisation
• Fintech integration strategies
• Core banking system upgrades
• Digital banking platforms

Change Management

• Technology adoption frameworks
• Employee training and development
• Organisational restructuring for digital age

Consultation Approach

My consultation methodology is rooted in the People, Process, Technology (PPT) framework, ensuring a holistic approach to organisational transformation:

1. People: Assessing and developing talent to drive innovation
2. Process: Optimising workflows to maximise efficiency and value creation
3. Technology: Implementing cutting-edge solutions aligned with strategic goals

Why Choose This Consultation Service

1. Extensive Experience: Over 40 years in banking, from traditional roles to emerging technology integration
2. Forward-Thinking Perspective: Specialisation in long-term impacts of technology on banking (30+ years outlook)
3. Holistic Approach: Balancing people, processes, and technology for sustainable transformation
4. Customised Solutions: Tailored recommendations based on each institution’s unique needs and goals
5. Academic Rigour: Research-backed strategies supported by relevant academic papers and industry studies

Engagement Process

1. Initial Assessment: Comprehensive analysis of current systems, processes, and organisational structure
2. Strategy Development: Collaborative creation of a tailored innovation and implementation roadmap
3. Implementation Support: Hands-on guidance throughout the execution phase. Engage and guide development team. Source development expertise from Bankwatch Consulting resources,
4. Monitoring and Optimisation: Continuous evaluation and refinement of implemented solutions

Expected Outcomes

• Enhanced operational efficiency
• Improved customer experience and engagement
• Increased competitive advantage through technological innovation
• Robust cybersecurity and risk management frameworks
• Seamless integration of emerging technologies (e.g., AI, blockchain, quantum computing)

Contact Information

To discuss how this consultation service can drive innovation and create value for your financial institution, please contact:

Colin Henderson

Contact: hide.crawfish912@passinbox.com

Website: https://bankwatch.ca

The Burning Platform:

Invest in your institution’s future today. Let’s collaborate to position your bank or credit union at the forefront of financial innovation. The fracturing of banking across a growing number of Fintechs and other entities requires a comprehensive review of mission and vision across all aspects of Banks’ strategy.

I focus on production of strategy for Banks and Credit Unions to address Transformation across People, Process, Technology.

• Canadian Banks’ Resistance to Transformation
• Regulatory Environment
• Canadian banks operate under strict oversight from OSFI, which prioritizes stability and risk management[1]. This focus on stability can indeed contribute to a more conservative approach to transformation.