New ranking information on UK Online banking, but although hard to tell, I think specific to business banking. Two independent polls have named HSBC Commercial Banking’s Internet banking facilities as the best in Britain. Global Finance magazine has named the bank as the Best Corporate/Institutional Bank in the UK in its yearly survey. Financial website Moneyfacts has also awarded HSBC Commercial Banking the accolade of the best provider of online business banking services. Source: HSBC Commercial Banking scoops award – Money News technorati tags: online+banking, ranking, UK Continue reading HSBC Commercial Banking scoops award – Money News

HSBC kicks off the earnings season, with their results for the first 6 months coming later today.  Results apparently look good. Bloomberg.com: U.K. Net income at London-based HSBC probably rose 8.1 percent to $8.21 billion, according to the median estimate of 12 analysts surveyed by Bloomberg. Edinburgh-based Royal Bank’s profit climbed an estimated 14 percent to 2.9 billion pounds ($5.4 billion) and earnings at London-based Barclays probably increased 16 percent to 2.14 billion pounds. HSBC will post its results later today. The banks hired about 4,000 people for their securities units and spent more than $12 billion on acquisitions in … Continue reading Big bank earning season gets underway

Online Banking is virtually identical amongst the big banks.  We all sit around and compare the functionality differences, identify those as the root cause of our problems, and claim out share of the investment plan to ensure “competitive parity”. Well, Kathy’s post here, in typical fashion points out why that approach is a bad idea, and results in sameness amongst products – in our case amongst online banking. Creating Passionate Users: Ignore the competition What would happen if we completely, utterly, totally ignored the competition? What if we stopped thinking about competition at all? Perhaps if we devote all of … Continue reading It’s The Feature Arms Race that leads to so much sameness among products!

Thanks to Trey for this.  This site is spectacular, with elements of fun, creativity, and excellent user design. Spectacular CU website: Coast Capital Savings stumbled upon the new website for a Canadian credit union yesterday. It’s for Coast Capital Savings, and it’s hands down in the top 1% of credit union sites (and CU marketing in general, for that matter). I liked: multiple bill payment design – blindingly simple, and best in class clean simple design use of humour secure home page Julie Check out the demo. Technorati Tags: online+banking Continue reading Spectacular CU website: Coast Capital Savings