Payments

Payments 2016

Colin Henderson

JPMorgan Chase AG outline a payment vision. Finextra: comment – Payments 2016 Speaking at the first annual EBAday payments conference in Frankfurt in June, Mark Garvin chief administrative officer JPMorgan Chase AG, outlined a vision of the payments industry in 2016, a time when paper cheques are non-existent, payment by mobile phone is commonplace and biometrics have wiped out fraud.In his keynote address to European bankers from across Europe, Garvin called for a renewed banking industry effort to meet the challenges laid down by the move to a Single Euro Payments Area (Sepa). He urged Europe’s top banks to take … Continue reading Payments 2016

Web/Tech

Just what is SOA?

Colin Henderson

In the channel area, a constant debate between technologists and the business people, is definition of a “service”.  Too low level a definition will make the technology too complex, and too high will render the technology strategy highly inflexible .. or worse;  even more complexity due to customisation, and exceptions to the model. CTO Blog | Just what is SOA? A service is a coherent block of functionality that represents a distinct function or activity within the business This post from CTO does a reasonable job of simply explaining SOA, in a way business groups can understand. Technorati Tags: SOA, … Continue reading Just what is SOA?

Innovation1 Comment

Think this doesn’t apply to you? Wrong

Colin Henderson

Dan picks up on the Cap Gemini CTO blog. Dan Dickinson » Snakes on a [your industry here] Think this doesn’t apply to you? Wrong. It applies to everyone. As of today, no one controls their own marketing. This post Dan refers to, is written by Andy Mulholland Global Chief Technology Officer, Capgemini Peter Drucker, the management guru, made some highly relevant remarks a whole generation back …His point was that the first technology revolution had been printing, and that this had been initially a technology revolution with the ‘printer’ being in control. In time the power had moved to … Continue reading Think this doesn’t apply to you? Wrong

Innovation

if you want your app to be distributed around the world ….. Google/Microsoft/Amazon/Yahoo/eBay

Colin Henderson

Every once in a while, Scoble comes up with a classic post, and this is another one.  Extracts here, and this is a superb summary of the top players strengths.  This provides a useful backdrop to online banking planning 5 – 10 years out.  For example something I think about, is what banking online will look like in 2020. Scobleizer – Tech Geek Blogger » The coming G/Y/M/A/e developer wars So, let’s go through the players one-by-one. Google. Google has some daunting advantages in the coming developer wars. First, nearly EVERY developer I know uses Google. Most use Gmail. Most … Continue reading if you want your app to be distributed around the world ….. Google/Microsoft/Amazon/Yahoo/eBay

AI

The Changing Financial Consumer; A Look At Consumer Shifts Between 2003 And 2006

Colin Henderson

Bruce Temkin at Forrester examines the changes in behaviour, and attitudes experienced over the last three years. Forrester Research: The Changing Financial Consumer EXECUTIVE SUMMARY         Length: 12 pages We examined changes in the attitudes and behaviors across five generations of consumers during the past three years. Over the years, some attitudes have shifted: Older consumers are less likely to shop around, price is increasingly more important than brand, consumers are more likely to take investment risks, and Validators are turning into Delegators. We also found a sharp rise in online financial activities — especially with younger generations of … Continue reading The Changing Financial Consumer; A Look At Consumer Shifts Between 2003 And 2006

Innovation

MySpace.com down due to power outage

Colin Henderson

MySpace, one of the most active sites on the entire internet is down today, and its interesting the style and panache that they handle this with. A simple message, and a game of Pacman. MySpace.com – We Are Upgrading hey everyone! there’s been a power outage in our data center. we’re in the process of fixing it right now, so sit tight. hopefully we’ll be back online within the hour. its 6:40pm PST now. wanna place a bet? -Tom Technorati Tags: myspace Continue reading MySpace.com down due to power outage

AI

Who are the most influential authorities on “blog marketing”?

Colin Henderson

This analysis from Onalytica takes a look at the top blogs with influence on marketing. There is a distinction made between stakeholders, and influencers, that I don’t quite get, so I quoted here the influencers. The difference between influence and popularity is interesting. Onalytica Blog: Who are the most influential authorities on “blog marketing”? In the new analysis we set out to identify the most influential authorities on the topic of “blog marketing” and compare this list to the list of those who are the most popular stakeholders of that topic. Relevance to Bankwatch: Good reference on who to read … Continue reading Who are the most influential authorities on “blog marketing”?

Ranking

It’s The Feature Arms Race that leads to so much sameness among products!

Colin Henderson

Online Banking is virtually identical amongst the big banks.  We all sit around and compare the functionality differences, identify those as the root cause of our problems, and claim out share of the investment plan to ensure “competitive parity”. Well, Kathy’s post here, in typical fashion points out why that approach is a bad idea, and results in sameness amongst products – in our case amongst online banking. Creating Passionate Users: Ignore the competition What would happen if we completely, utterly, totally ignored the competition? What if we stopped thinking about competition at all? Perhaps if we devote all of … Continue reading It’s The Feature Arms Race that leads to so much sameness among products!

Ranking3 Comments

Spectacular CU website: Coast Capital Savings

Colin Henderson

Thanks to Trey for this.  This site is spectacular, with elements of fun, creativity, and excellent user design. Spectacular CU website: Coast Capital Savings stumbled upon the new website for a Canadian credit union yesterday. It’s for Coast Capital Savings, and it’s hands down in the top 1% of credit union sites (and CU marketing in general, for that matter). I liked: multiple bill payment design – blindingly simple, and best in class clean simple design use of humour secure home page Julie Check out the demo. Technorati Tags: online+banking Continue reading Spectacular CU website: Coast Capital Savings