Banking on a Distinctive Identity


Design Flash

Photography by Roy Wright

Independence Savings Banks charged Landy Verderame Arianna Architects to redesign its branch offices to reflect the local culture and flavor of each neighborhood.

It has always been a challenge for financial institutions to find ways to create a distinct identity. As a result, they need to look beyond just their service offerings to find ways to distinguish themselves in the eyes of their customers.
Continue reading “Banking on a Distinctive Identity”

Inside the branches


The Banker: Inside the branches

Published: 02 July, 2004
Page 140

The bank branch is undergoing another transformation as the emphasis shifts further towards self-service offerings, using ATMs, smart ATMs and online kiosks. Rekha Menon looks at progress.

The role of the bank branch has undergone a number of transformations in recent times. Although it represents the bank and its value proposition in the customer’s mind, being the oldest delivery channel, several industry pundits had predicted the demise of the branch during the internet heyday, suggesting that new-age delivery channels such as online banking would replace it. When the internet bubble burst, such predictions came to nought and the branch has once again been identified as a critical delivery channel. But this time its role is being perceived differently.
Continue reading “Inside the branches”

Bank branch transformation: The new multi-channel reality


IBM – Bank branch transformation: The new multi-channel reality

By: Patrick Brazel, CEO Eontec Limited and Mark Greene, General Manager, Global Banking Industry, IBM Corporation

“… the emergence of branch renewal within a broader integrated multi-channel delivery infrastructure for retail banking continues to be one of the most significant trends today.” — Retail Banking Fact Sheet 2002, 2002, The TowerGroup
Continue reading “Bank branch transformation: The new multi-channel reality”

Managing IT as a business for the business


Managing IT as a business for the business

Nov. 2004 — Let’s start with this premise: Practically every large enterprise today is completely dependent on information technology. Whether it’s a financial institution’s online banking portal or a manufacturer’s supply chain linked to key suppliers, the service quality that IT organizations provide is essential to business success.
Continue reading “Managing IT as a business for the business”

MTFG Plaza architect – Neil M.Denari


Neil Denari 1957 Born in Fort Worth, Texas, USA 1980 University of Houston, Bachelor of Architecture 1982 Harvard University, Master of Architecture 1988 Established COR-TEX, Los Angeles 1988- Studio Professor- Southern California Institute of Architecture, Los Angeles 1993- Adjunct Assistant Professor – University of Texas, Arlington: Fall Semester 1988 Westcoast Gateway Competition, Los Angeles : FINALIST 1989 Tokyo International Forum Competition : 3RD PRIZE SPECIAL MENTION 1993 Central Glass Competition, Tokyo : 3RD PRIZE Continue reading MTFG Plaza architect – Neil M.Denari

Japan: Bank Services With A Smile?


Japan: Bank Services With A Smile?

Japan’s banks are focusing on a huge retail push — a sign they’re fit again

Pedestrians wandering into MTFG Plaza in Tokyo’s hip Shibuya district could be forgiven for thinking they are about to enter a chic boutique. The building was designed by an American architect and features an ultramodern, snow-white exterior embedded with thin strips of multicolored lights. But instead of designer brands, what’s for sale is an array of home loans, mutual funds, insurance, annuities, brokerage services, and plain old savings accounts. Just ask at the concierge desk. The banking supermarket is one of the first signs of a new strategic focus on retail customers by Mitsubishi Tokyo Financial Group Inc. (MTF ). Since the remodeled branch reopened in December, it has kept its rank as the bank’s busiest in Japan.
Continue reading “Japan: Bank Services With A Smile?”