Britain, UK news from The Times and The Sunday Times – Times Online
By Helen Nugent and Ben Hoyle
DON’T blame it on the sunshine, don’t blame it on the moonlight, don’t blame it on the good times — blame it on the size of your overdraft limit.
Continue reading “Money, money, money. A bank that makes its customers listen”
Finextra: comment – What goes around comes around
Fifteen years ago, the hot topic on everyone’s agenda was Business Process Re-engineering. A decade and a half later it’s back on the agenda big time. Is this because no-one got it right the first time, asks Chris Skinner.
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Globetechnology: Debit card fraud more widespread than banks believe
By SANDRA CORDON
Monday, June 6, 2005 Updated at 8:50 AM EDT
Canadian Press
OTTAWA — An unexpectedly large percentage of Canadians say they’ve been victims of debit card fraud and many complain their bank hasn’t been much help, according to a poll done for the federal government.
Continue reading “Debit card fraud more widespread than banks believe”
Finextra: Hong Kong banks to introduce two-factor authentication for online transactions Banks in Hong Kong are set to introduce two-factor authentication services to the country’s 2.7 million Internet banking customers next month. The Hong Kong Monetary Authority (HKMA) said last year that banks will be required to introduce two-factor authentication for online transactions by June 2005. Individual banks can choose whether to provide Web banking customers with digital certificates, single-use passwords or SMS-based text authentication services, which will be used in addition to usernames and passwords. William Ryback, deputy chief executive, HKMA, says: “We believe that this is an effective … Continue reading Hong Kong banks to introduce two-factor authentication for online transactions
Finextra: Wachovia launches interactive ID theft tool
Wachovia launched today an interactive identity theft quiz on the Customer Protection Section of wachovia.com.
The new online tool was created to help consumers understand how fraud and identity theft crimes occur and to assess their risk of falling victim to fraud and identity theft.
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TheStar.com – Banks to launch debit for online shopping
Big five to introduce Interac service at Internet retailers
Safeguards allow customers to avoid credit-card risks
TYLER HAMILTON
TECHNOLOGY REPORTER
Canada’s major banks are readying a service that would allow debit-card style payments at the most popular Web retailers, giving teenagers without credit cards and other credit-wary consumers another way to participate in the online economy
Continue reading “Banks to launch debit for online shopping”
Reuters | Latest Financial News / Full News Coverage
Wed March 30, 2005 2:25 PM GMT-05:00
TORONTO (Reuters) – Bank of Montreal said on Wednesday Harrisdirect, its online discount brokerage, is not meeting its financial expectations, but it will not give up on it. “While it is not currently meeting our financial performance expectations, we are actively engaged in improving performance and it provides us with a wealth management distribution channel in the U.S.,” Tony Comper, BMO’s chief executive, said in prepared remarks at an investors conference in Montreal
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Finextra: Banks urged to act on Net security fears
Banks must act “urgently” to tackle Net user security fears if they are to retain and attract customers to cheaper online channels says Forrester Research.
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This statement from the latest Economist article on consumer power which results from the internet. It sums up the thinking in most companies, that the internet thing was overplayed, and that pyhsical locations/ branches are where its at. That strategy which work in the short term ( 2-3 years) but is not going to win the big long game. Economist.com | Consumer power Many firms do not yet seem aware of the revolutionary implications of newly empowered consumers. Too many companies relaxed after the bursting of the dotcom bubble, assuming that the online threat had faded. This was a mistake. … Continue reading Who gets it …
Comment: Jill Kerby: Internet offers banks window of opportunity – Sunday Times – Times Online
WHAT is it that good Christian bankers say? That the good Lord doesn’t close one branch without opening another? Last week Bank of Ireland announced that 10 of its branches would shut over the next few years. But hadn’t Bank of Scotland just announced that it was going to open 52 new branches in the old ESB shops in towns and cities around Ireland?
Continue reading “Comment: Jill Kerby: Internet offers banks window of opportunity”
