Lost dad found dead in wilderness – CNN.com


This story about the CNET editor, comes to a very sad conclusion.  After leaving his wide and two children with the car, where they were subsequently found alive, James Kim has been found dead presumably from the cold. Moral … always stay with the car/ camp/ together ….  but its hard to imagine how hard it was for him after 7 days, lost in the wilderness to leave his family behind.  Do you stay together or leave and try to get help? MERLIN, Oregon (CNN) — The body of a San Francisco man who had walked into the Oregon wilderness to summon help for his stranded family … Continue reading Lost dad found dead in wilderness – CNN.com

Yahoo! Re-Aligns Organization to More Effectively Focus on Key Customer Segments and Capture Future Growth Opportunities


 Yahoo announced their expected re-organisation late last night.  Its worth a comment here, because the strategies of the big three (Google, Yahoo, and Microsoft) affect us all in our internet activities. We’re moving aggressively to deliver the most possible value to our key customers — audiences, advertisers and publishers — and seize the major new opportunities we see ahead for the Internet,” said Terry Semel, Yahoo! chairman and chief executive officer. “The Internet is continuing to grow and evolve at a rapid pace, and we’re reshaping Yahoo! to be a leader in this transformation, just as we did successfully five … Continue reading Yahoo! Re-Aligns Organization to More Effectively Focus on Key Customer Segments and Capture Future Growth Opportunities

NetBanker 2.0 | Yet another direct bank: WT Direct from Wilmington Trust


 What is becoming evident is the move by smaller institutions into the high interest space, branchless space, recognising the national coverage they can achieve quickly.  Wilmington is a 10 Bn dollar bank. wtdirect.com is a separate brand, and is not mentioned on the main bank page. The latest top bidder on Google (see End Notes) is WT Direct , a new direct banking brand from Wilmington Trust. Its sole product is a 5.26% APY savings account. To encourage trial, the bank pays the advertised rate on any balance for the first 60 days. On day 61, the rate drops 466 … Continue reading NetBanker 2.0 | Yet another direct bank: WT Direct from Wilmington Trust

ClustrMaps – not updating yet


I added the map in the sidebar on Saturday, but it is still not updating itself yet.  I am looking forward to seeing the geographic spread of visitors.  Apparently it can take 48 hours or more to start displaying consistently.  sigh ….. UPDATE:  we are now in business.  This is very cool – if you are reading this, you are one of someone from every continent in the world at this site.  Isn’t internet just cool!     Technorati tags: clustrmaps, geo+location Continue reading ClustrMaps – not updating yet

The case for OpenID | ZDNet.com


 OpenId is a digital identity system.  It operates by keeping your identity securely with you, yet permits you to log into participating applications.  You control your identity, your information, and the degree to which your information is shared with the application. This article explains the benefits of OpenId when compared to others in the same space. OpenID is a fully decentralized system. OpenID has a much lighter cost structure than any alternative. Source: » The case for OpenID | Digital ID World | ZDNet.com Its an important concept.  Consider your Bank … online banking, credit card system, online brokerage, cash … Continue reading The case for OpenID | ZDNet.com

Online banking popular with UK consumers, survey shows – Banking Business Review


HM Revenue & Customs (HMRC – taxes) commissioned a survey that confirms people prefer to to their taxes online – brilliant!  77% of internet users confirmed this.  Current stats show 2 million do so, but expect that to grow. More than nine million people need to fill in a tax return each year, and according to HM Revenue & Customs (HMRC), over two million of them do this on the internet. Of more interest, the top three activities online were sourced. HMRC’s research also revealed that among those questioned, the three most popular uses for the internet are researching, booking … Continue reading Online banking popular with UK consumers, survey shows – Banking Business Review

CNET editor’s wife, daughters found; search continues


In what is turning out to be a remarkable story, the family of James Kim have been located on a back road in Oregon after being stuck in snow for 9 days. James remains missing, having set off on foot Saturday. The wife and two young daughters of missing CNET senior editor James Kim have been found alive and well after surviving more than a week stranded in the wilderness of southwest Oregon, authorities said Monday afternoon. Source: CNET editor’s wife, daughters found; search continues | CNET News.com Peter is a senior editor at CNET. Technorati tags: cnet, james+kim Continue reading CNET editor’s wife, daughters found; search continues

NYT | The Future of Web Ads Is in Britain


 This is a fascinating article, that leads to all kinds of thoughts about the future.  At first glance though it makes sense.  I look at Bank sites in the UK, and they look like Las Vegas, or Times Square with flashing lights, and huge billboards. ( Take a look …  Barclays, Lloyds, HBOS ).  Then look at the American equivalents, and you see a much more conservative view ( Bank of America, Wells Fargo, Citibank ) The article points out that online ad spending as a percentage of budget in the UK, is double that of the US. In the following year, … Continue reading NYT | The Future of Web Ads Is in Britain

Instant Messaging is the fastest growing medium of all time


 This report doesn’t surprise, but it will catch Banks off guard.  Bank technology strategists, and security practitioners hate IM, and it is not really on any Banks radar, that I am aware of. Instant messaging is the fastest-growing communications medium of all time, according to a September study from the Radicati Group (Palo Alto, Calif.). IM is spreading like wildfire in the business world because of its ability to provide real-time communications, the market research firm says. The study shows strong growth in IM use worldwide, with the number of IM accounts growing from 995 million in 2006 to more than … Continue reading Instant Messaging is the fastest growing medium of all time

Financial Services Customer Care Centres lag other industries


In a rather damning report (dated Dec 2005) on financial services efforts, their Customer Care Centres are seen to be lagging almost all, along every axis, with the exception of Insurance, government, and Telcoms – three hardly known as exemplars.  I would suggest that this is partly because they have not made the leap from Call Centre to Customer Care Centre, the second have cross channel implications. I see this tying into the need to develop proper benefit from CRM within Banks.  The report does note that Banks’ have been investing heavily, so benefits should be expected. Despite comprising nearly … Continue reading Financial Services Customer Care Centres lag other industries