Secret Service make arrests in the Citi ATM fraud


 This article makes it more clear why everything was kept quite quiet on this investigation, as arrests are now being made.  In fact the breadth of the problem is more than we knew earlier, with other merchants involved.

"Some of these arrest were linked to recent nationwide compromises of debit-card customer information and PINs involving a number of retailers and debit card issuers,"

 What is intriguiing, is that the investigation began on something else, and landed on the "Citi" thing as part of that broader investigation.

Operation Rolling Stone, which originally did not focus on the epidemic of debit-card fraud, has at least exposed some new leads, Cherry said.

Here is the detail, thanks to SecurityFocus. 

Relevance to Bankwatch:

 Stated quite eloquently in the article: "Moreover, the companies that are the source of the breaches should acknowledge the incidents and take responsibility". 

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Robert Lemos, SecurityFocus 2006-03-31

The U.S. Secret Service arrested seven people across the nation this week as part of an ongoing investigation that has turned up links to the massive debit-card breaches that have worried banks and consumers.

The investigation, dubbed Operation Rolling Stone, has resulted in 21 arrests in the last three months and involves local, state and international law enforcement. The online uncover operation targets Internet criminal groups that "threaten our financial infrastructure," Jonathan Cherry, spokesman for the U.S. Secret Service, told SecurityFocus.

Continue reading “Secret Service make arrests in the Citi ATM fraud”

Visa debit predicted to exceed Visa credit activity worldwide – 2010


Embedded in this story about debit in Australia, which is doing well, is a prediction from Visa on debit.  They predict that Visa debit will exceed Visa credit by a significant margin.  This is significant, considering that Visa debit is not even out of the gate yet. Use of debit cards on the rise – Breaking News – Business – Breaking News Visa said the trend to debit cards will continue with the number of global Visa debit card transactions predicted to increase to 91 billion by 2010, compared to 73 billion Visa credit card transactions in 2004. Relevance to … Continue reading Visa debit predicted to exceed Visa credit activity worldwide – 2010

Obopay P2P payments, and purchases


The third party payments space is heating up, with competition even amongst the newcomers.  This one is in direct competition with Paypal mobile, as well as competing with the US Nacha credit push initiative, and the Canadian Certapay Interac Debit. Relevance to Bankwatch:  Another example of third party disintermediation of money movement.  In plain english we (Banks) are losing control of how customers move their money, and we will eventually lose control of their balances as a result.  Finextra California-based start-up Obopay has launched a mobile payments service that allows customers to make person-to-person fund transfers and using their hand … Continue reading Obopay P2P payments, and purchases

Forrester Research release online banking ranking – Canada


Carrick of the Globe and Mail reviews the Forrester report. Its not entirely clear to me how he got to "unimpressive", however there is no doubt that Banks' still have room to do more with online banking to meet the potential of the channel. Of course, they have been balancing other priorities as they build out this new channel, however this report looks only at this channel.

Continue reading “Forrester Research release online banking ranking – Canada”

Banks have to deal with significant ambiguity relative to security


 The criminals are always one step ahead.  Banks continually come out with safety suggestions, and on is to never link to a banking site, always type in the URL.  In this example the criminals are able to spoof that, by hacking the ISP that hosted the Banks site, and redirecting legitimate customers to a fake site, where they (the criminals) gathered the customers usernames and passwords.

Banks Hit With New Spoofing Attacks – Yahoo! News

Thu Mar 30, 11:00 AM ETThree Florida banks have had their Web sites compromised by hackers in an attack that security experts are calling the first of its type.

.. attackers were able to hack servers run by the Internet service provider that hosted the three banks' Web sites. They then redirected traffic from the legitimate Web sites to a bogus server, designed to resemble the banking sites,

… Users were then asked to enter credit card numbers, PINs, and other types of sensitive information

Continue reading “Banks have to deal with significant ambiguity relative to security”

Yahoo Japan enters the banking world


Interesting development, that Yahoo have not done elsewhere.  They have tended to partner in other countries, but Yahoo Japan does operate under a different model. Finextra: Yahoo Japan confirms net banking stake Yahoo Japan confirms net banking stake Yahoo Japan has confirmed that it is buying a stake in Japan Net Bank, the online banking subsidiary of Sumitomo Mitsui Financial Group. Financial terms of the deal were not disclosed. Under the deal Yahoo will acquire 14.9% of a new holding company for Japan Net Bank. Sumitomo Mitsui’s core commercial banking unit will transfer its 57% stake in Japan Net Bank … Continue reading Yahoo Japan enters the banking world

As retail banks struggling with cost of compliance, this has to be turned into an opportunity


Regulation and compliance has significantly grown, particulalry following September 11th, 2001. The need to address funding of terrorism, and organised crime, the desire to better protect consumers, and the need to ensure a stable financial system in times of emergency, have driven unprecedented levels of regulation, and compliance activities worldwide.

Finextra: UK retail banks struggling with cost of compliance

Almost a third of UK retail banking and insurance organisations say that industry regulations on documentation are placing additional cost burdens on their business, according to a study released by Thunderhead and Xansa.The survey of 50 banks and insurance firms found that 65% believe the cost of effecting any necessary changes to templates as a result of FSA regulatory changes would be 'very' or 'quite' costly. Only five per cent believed it would not be costly at all.

  Continue reading “As retail banks struggling with cost of compliance, this has to be turned into an opportunity”

World internet usage – North America flat but shifting to wireless


No big surprises in following piece from Cnet  … North America doesn't have much more room to get more online statistically, so how North Americans access is evolving towards wireless.

Relevance to Bankwatch:
Online tenure is a key determinant to online banking confidence and usage, so expect another spike in North American online banking usage in 2 years (2008).

Continue reading “World internet usage – North America flat but shifting to wireless”

As the deadline looms, all SEPA stakeholders need better collaboration and coordination


Good background making the point that SEPA will result in reduced Bank revenue, and Banks’ should become a lot more pro-active in determining how to view this as a cost reduction opportunity, to mitigate that loss. One way suggested, is to work closely with large corporations, in development of standards, and there are clues that exist, such as XML based communication. SEPA: Time to Light the Fire At the end of the day, SEPA will come down to standards: Standardized payment processing is the name of the game, and it takes cohesiveness and collaboration to light the fire. Leading torchbearers … Continue reading As the deadline looms, all SEPA stakeholders need better collaboration and coordination